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Authentication error - GTalk in Android 2.3.6 in Samsung

Discussion in 'Android Apps & Games' started by DroidExplorerGuntur, Jun 17, 2016.

  1. DroidExplorerGuntur

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    Jun 17, 2016
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    I am trying to download an app from play store and I see this error: Authentication is required.You need to sign in to your Google Account.
    upload_2016-6-17_16-4-21.png

    But I have already logged in with my google account in the android phone after factory reset.

    After going through alot of stuff online, I understand I missed something in the app for gtalk.
    This is android 2.3.6 version in Samsung Galaxy Ace Duos handset.

    I am neither able to find the apk file for gtalk to install it.
    Can geeks suggest me how do I overcome this issue? I suspect if I have messed up with settings of applications ., pl see screenshots how they are in my phone now. I am unable to repair this. need some one's help:
    upload_2016-6-17_16-5-56.png

    upload_2016-6-17_16-6-16.png



    --Help me--
     

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  2. Parayilhussain

    Parayilhussain Android Enthusiast
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    Oct 26, 2015
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    Remove SD card.
    Remove Sim card and insert back.
    Go to settings >storage>cached data>clear cached data.
    Go to settings>storage>apps>download manager>clear data.
    Go to settings>storage>apps>>settings>clear data.
    Go to home screen select"google settings" app>tap on this>three dot menu.
    tap on the button" clear app data".
    Uninstall updates in google play store.
    Uninstall updates in google play services
    Leave the device switched on overnight connected to a stable WIFI/WLAN .
    With sufficiently charged battery.
    The apps updated automatically.
    Finishing this.
    Reboot /restart device.
     

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