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Support authentication problem when logging onto wifi router

Discussion in 'Android Devices' started by pmn, Jan 11, 2014.

  1. pmn

    pmn Lurker
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    Hi i have just bought the moto g and can not seem to get the phone to connect to my home wifi, it is identifying the router, and i am putting in the password but then it goes to the phrase 'saved, secured with WPA' but then with 5 to 10 second the phase 'authentication problem' is displayed.

    my router is the netgear wireless g router WGR614VP.

    if any one could guide me to over come the issue it would be very much appreciated as i could not find the answer doing a search on here.
     

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  2. nx1977

    nx1977 Android Expert
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    Type all letters in caps.

    Some routers are funny like that.
     
  3. akinom

    akinom Lurker
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    Having spent two fruitless days searching in forums, going back to the shop, contacting service provider, etc. yours was the blindingly simple answer: type SSID passwords in CAPITALS, as it appears on the router sticker. Bingo, it worked within 10 seconds.
    Thanks a lot!
     

Motorola Moto G (1st Gen)

The first generation Moto G was the released in November of 2013. The phone was the first in Motorola's new mid-range line that targeted the sweet spot between specs and pricing. It originally built for emerging markets, but also saw success as a low-priced Android phone option in other parts of the world. The Moto G 1st Gen features Features 4.5-inch LCD display, Snapdragon 400 processor, 16GB storage, 1GB RAM. 5MP rear/1.3MP front facing cameras, and a removable 2,070 mAh battery.

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