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Auto refresh problem with Display

Discussion in 'Android Apps & Games' started by Patrick Stooker, Jun 6, 2019.

  1. Patrick Stooker

    Thread Starter

    Hello all,

    I have a problem with Android that I hope someone here knows a solution.

    We have a display from China that runs on Android 7.0, which seems to refresh every so many minutes (automatically). If I open a browser then you see that that page is reloaded automatically (not a problem in itself), but also if I have an app open that should actually be visible on that display all day, then the refresh also seems to finish the app to close. See the video here;

    Is anyone familiar with what this can be and how I can fix it?

    Many thanks in advance!
     

    Attached Files:



  2. mikedt

    mikedt 你好

    Possibly it's buggy firmware, that the manufacturer needs to fix?
     
  3. Patrick Stooker

    Thread Starter

    Yes perhaps, I asked and he tried but can not reproduce the problem on this side (in China). Do you have any suggestions?
     
  4. mikedt

    mikedt 你好

    In your video looks like it's crashing, or some other instability with it. So that would be a software bug or some other problem.

    Maybe there's a crash log or some other debugging information? Other than that, no ideas.
     
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