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Support avatar movie locked after 2.2 update

Discussion in 'Android Devices' started by maikel33016, Feb 11, 2011.

  1. maikel33016

    maikel33016 Newbie
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    When I play the avatar movie it says " Avatar.dcf locked. Do you want to unlock it now? " and I press yes and nothing happens. what can I do to get it back?
     

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  2. robo21

    robo21 Android Expert
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    Go to menu, settings, applications, manage apps, tap "all" tab at the top, find drm protected content storage, tap "clear data." Then reboot the phone and it will be fine.
     
  3. AidaGon355

    AidaGon355 Lurker
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    I tried this and still cannot play the Avatar movie. At least now I can tap on the Widget on the home screen and then it replys "Sorry, this video cannot be played."
     
  4. majx

    majx Lurker
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    I'm having the same exact message with my phone to. Have you made any head way with this?
     
  5. luvduchovny

    luvduchovny Member
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    After the maintenance update you actually have to reboot the phone about 3 times, then it will play (after clearing the DRM storage cache).
     

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