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avoid $10 charge, says Sprint rep?

Discussion in 'Android Devices' started by Bic101, May 14, 2010.

  1. Bic101

    Bic101 Well-Known Member
    Thread Starter
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    Apr 25, 2010
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    What does the last sentence mean in this response I received from Sprint?

    " the $10.00 Premium Data fee is for the rich data experience
    that EVO provides. These data-rich features are available to EVO
    customers regardless if they are in a 3G or 4G network. Plus faster data
    speeds if you live in or travel to one of the available 4G markets.
    However, the $10.00 Premium Data is an options feature. So, if you do
    not want to get the rich data experience that EVO provides, you can
    avoid the $10.00 Premium Data charge."
    Sincerely,
    Jovan K.
    Sprint
     

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  2. JustFrozen

    JustFrozen Well-Known Member
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    Apr 13, 2010
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    maybe that if you want to avoid the $10 charge, don't get an evo lol
     
    fr4nk1yn likes this.
  3. KiLo11

    KiLo11 Well-Known Member
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    May 14, 2010
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    a sprint rep told me that the 10 extra charge is for premium data specifically for sprint tv because u will have access to sprint tv channels in hd and she said that it includes the premium sprint tv channels in the $10 extra charge
     
  4. RyboCollier

    RyboCollier Well-Known Member
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    May 5, 2010
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    I'd take that with a grain of salt. The EVO is a new phone and all the plan details are new. In a perfect world every Sprint rep would provide you with 100% accurate information. Fact is not all Sprint reps aren't on the same page yet, hence why people are getting different information. I would expect to pay the $10 until Sprint makes an announcement or more Sprint reps advise of the same thing.
     
  5. tss

    tss Member
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    May 10, 2010
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    well I was told yesterday by two different sprint reps that first it was still an option and the other said that they had not made the final decision/or were going to reconsider the fee. He said to wait until shortly before it launches for the final details. LOL these guys, I think, just make stuff up.
     
  6. RyboCollier

    RyboCollier Well-Known Member
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    May 5, 2010
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    I work for a large company in a call center and I can tell you that it takes a long time for information to trickle down. Often there are multiple locations/stores that have to receive the information so they can relay it to the public. I wouldnt say they're making anything up as they go, they're probably be told different things by management and its causing confusion on the floor.
     
    tss likes this.
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