I've been having issues with my phone not awaking from sleep when pressing the top button primarly after a phone call. Sometimes I have to pull the battery to get it to work again or leave it for ten minutes or so. It is random and has been doing it since I have got the D2, about 2 months. I called customer service and they suggested I receive a new D2, well not new but a refurb, so I went ahead and ordered a refrurb. Is anyone else having this problem? This is my first refurb, are refurbs as good as new normally?