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Support Backup and Restore app - frustrated as can't backup apps

Discussion in 'Android Devices' started by alex_ncfc, Mar 12, 2014.

  1. alex_ncfc

    alex_ncfc Member
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    I noticed that when the JB 4.1.2 update came along, the stock Backup and Restore app could not backup apps and their data anymore. When I click the drop down arrow next to apps, eveything is greyed out and it reads "Could not be backed up:"

    This is annoying as there are some apps I wish to backup and I am not rooted. Are there any solutions for this?

    Many thanks
     

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  2. Nkeightly

    Nkeightly Lurker
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    Do any 3rd party apps work? My favorite was App Backup & Restore, until I got my xperia. The app would not recognize that I have an SD card, and thus couldn't back up. Poo. :(
    The stock app backup did work for me, however.
    Maybe it's opposite for you?
    Sorry if I'm not very helpful, but it's worth a try. :p
    You would lose your data, though....
     
  3. Nkeightly

    Nkeightly Lurker
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    Do any 3rd party apps work? My favorite was App Backup & Restore, until I got my xperia. The app would not recognize that I have an SD card, and thus couldn't back up. Poo. :(
    The stock app backup did work for me, however.
    Maybe it's opposite for you?
    Sorry if I'm not very helpful, but it's worth a try. :p
    You would lose your data, though....
     
  4. katykh1800

    katykh1800 Lurker
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    Hi.i have disabled fm radio that was on my phone from the first place, i can't find it any more and i can't download it again because i dont find it on google play,can anybody help me plz?
     
  5. Tyseyh

    Tyseyh Android Expert
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    Settings/Apps. Find it in there.
     

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