I'm on the edge up upgrading to 2.1, went through and did the steps up to putting the zip on the card. There's one thing concerning me though. It says to do a factory reset. Will this purge/delete any contacts that were entered as "phone" (versus "Google")? I have several contacts, from work, that I entered as phone. I'm looking for a way to back everything up. Looked through the sd card files and didn't see anything. I ran ContactSync app from the market, said it would move all contacts from "Phone" to "Google," on the actual phone it did, but when I check Google contacts directly, they don't exist. Is there a manual method to create a .csv file from everyone in the phone to have a more tangible backup copy? I've tried doing HTC Sync, but the program seems like trash. It doesn't connect to the eris and no way of forcing it to look for the phone. Tried running with USB debug on/off, and sd card mounted/nonmounted. any help on this would greatly be appreciated.