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Support Bad app trashed my Navigation maps - how do I get them back?

Discussion in 'Android Devices' started by 6StringDave, Aug 21, 2011.

  1. 6StringDave

    6StringDave Well-Known Member
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    Although I never had a major issue with free, stock-installed Navigation, I just had to satisfy my curiosity with other free navigation software on the Market.

    Sygic looked good, and purported to be free, but this I found out to be a lie (it's trialware) only after it consumed two hours downloading it's own set of maps, which did not appear to have installed successfully. I wasn't about to pay the steep fee for software which does not work, so I uninstalled Sygic, happy to continue using Navigation, when I found that Navigation could no longer find anything on any maps. Yikers - Sygic must have trashed the maps which I had been using!

    I have done the factory reset, but this hasn't changed my map situation. When Navigation attempts to find a starred address, it searches endlessly, never succeeding. Oddly enough, the Maps app still seems to work like a charm - it will find any place fast. Because of this, I don't truly know what got burned, only that Navigation no longer does what it is supposed to. Yes, I do have GPS enabled!

    What can I do to restore Navigation and my phone's map system to it's original state?
     

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  2. sdrawkcab25

    sdrawkcab25 Android Expert
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    do you happen to be in NY? there is an outage
     
  3. 6StringDave

    6StringDave Well-Known Member
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    Are you kidding? Did it happen as of yesterday? I was using Navigation as recently as Friday!

    Yes, I'm in upstate NY. Where have you seen details on this outage (I gotta wonder how this is even possible without somebody doing something to the satellite)? Navigation forever reads "searching for GPS" while searching for a route (my GPS is on), and fails to find any route to my starred addresses.

    Anyway, the Maps app didn't fail to find a new destination, so does Navigation depend on cell towers, as well as cell towers and/or software in order to do it's job?
     
  4. sdrawkcab25

    sdrawkcab25 Android Expert
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    there is a couple threads in the support and troubleshooting section, seems to have went down on friday (only affecting NY)

    some are saying it's a google problem (VZW was blaming them), others saying VZW screwed up the towers in new york with a 4g update.
     
    6StringDave likes this.
  5. pragmatous

    pragmatous Android Enthusiast
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    Originally Posted by homerpez [​IMG]
    I think this may have been the fix... maybe.

    Using the "GPS Test" app, and the rest of the phone in "Airplane Mode", I went into the settings and tapped "Clear AGPS", then "Update AGPS". It was after that when I checked the GPS coordinates, and it all seemed to work again.

    So now I am thinking the whole Android system runs on that "assisted" AGPS, and that's what messed everything up up.

    What I don't know is how you could do the same thing without using the "GPS Test" app... I can't seem to find any setting elsewhere that clears the AGPS info. All I know for now is that "GPS Test" has it. :)
     
  6. 6StringDave

    6StringDave Well-Known Member
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    And this is an issue which would impact route navigation, but not the ability to search location points?

    Wow, others are getting that strangely-named Spanish city in their location too, although I see it in HTC Sense clock, and not my other clock / weather widgets. I don't have trouble locating weather locations either.
     
  7. wsf4747

    wsf4747 Lurker
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    Verizon support said it is sun spots!!!
     
  8. sdrawkcab25

    sdrawkcab25 Android Expert
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    sunspots and bigfoot?
     
  9. iowabowtech

    iowabowtech root@android:/ #
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    Making the Establishment nervous
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    I wondered how long it would take before the solar flare excuse was pulled out of the hat lol.
     
  10. sdrawkcab25

    sdrawkcab25 Android Expert
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    yeah, apparently the sun is only anti verizon though, since no other carriers or devices(standalone gps) are being affected.
     
  11. NilsE

    NilsE Well-Known Member
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    I called the head meteorologist and my local TV station and asked him to move the sun spots to PA so we can test out the theory.
     
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  12. sdrawkcab25

    sdrawkcab25 Android Expert
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    maybe this is the real first sign of the apocalypse.
     

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