Help Battery drains when plugged in and verizon kicked me off the network

[AngryOwl]

So I thought the issue was the battery, but now I am thinking it's an HTC software issue. It won't let me check for updates because I am not on the network for some stupid reason.

I'm using another incredible 2 to charge the battery for now but it's pretty useless with no data.

Is there anything I can do to fix this?

Note: When I try to call out it offers me the ability to collect call and when I call my phone it goes to my google voice account.

Also I am NOT rooted, this is all factory

 

[TheAtheistReverend]

Dial *228 and choose option 1. After, dial *228 and press 2. This will make sure your phone is activated and roaming options are updated.

The charging issue may be bad. If the battery charges fine in another phone, the cord is bad or the connection is bad, probably. Try a different cord.

The last thing I would try for either of these problems is a factory reset. It's possible this could take care of both problems.

 

[hilmar2k]

Dial *228 and choose option 1. After, dial *228 and press 2. This will make sure your phone is activated and roaming options are updated.

The charging issue may be bad. If the battery charges fine in another phone, the cord is bad or the connection is bad, probably. Try a different cord.

The last thing I would try for either of these problems is a factory reset. It's possible this could take care of both problems.

Fixed.

 

[AngryOwl]

Dial *228 and choose option 1. After, dial *228 and press 2. This will make sure your phone is activated and roaming options are updated.

The charging issue may be bad. If the battery charges fine in another phone, the cord is bad or the connection is bad, probably. Try a different cord.

The last thing I would try for either of these problems is a factory reset. It's possible this could take care of both problems.

I have used 2 different cords and factory reset with no luck. I have been lazy and haven't taken it in yet =/ I'm really bummed about this. 2 of the batteries we bought from amazon have been duds too. I have been charging my battery through another inc 2

 

[TheAtheistReverend]

I have one of these and it works pretty well. I recommend it for your situation. Especially if you can't get it charging.

Now what about that whole VZ kicking you off the network?! What is that all about?

 

[grvthang]

I don't mean to hijack the thread, but I have a strange charging issue also:

Last Friday, I tripped over the cable as my phone was charging in my car (I forgot that the phone was in my lap). After that, the charging indicator would not light, and the phone finally lost its charge and went dead. Over the next day, I tried charging the phone with several different cables and chargers (I also have a Kindle Fire with a micro usb prot, and that was charging fine). I couldn't get it to charge.

Then I plugged in a Duracell Instant USB Charger, which I sometimes carry for emergency charges (a great product, by the way), and it took the charge. I tried numerous throughout the day to charge it; sometimes the charging indicator would light up, but 2 different apps I have installed that indicate the amount of charge the phone is getting were showing that the battery was still discharging even though it was plugged in.

The next day, I charged it again with the Duracell charger, and put a drop of Deoxit (it cleans and lubricates electrical connections) on the usb port, and I went to my local VZW store. The tech plugged it in, saw that it wasn't charging, and said "Yeah, the charging port is no good. We'll send you a replacement under warranty". That night, I found that I could get my phone to charge if I angled the cable upward while it was plugged into the phone.

Over the next couple of days, the phone went from only charging when the plug was angled upwards, to charging all the time, same as it originally had. It seems to be totally fine now. I recieved the replacement two days ago, but, not wanting to deal with the hassle of reloading a new phone, and afraid that the new one might be a lemon, the replacement is sitting on my dresser drawer.

Now I don't know what to do.

 

[TheAtheistReverend]

I hate to say it, but I would go with the replacement.
If the no charging started with you tripping on it, it is very likely to continue/come back. It is very unlikely that tripping on it put deposits on the contracts that would be solved by cleaning them.
Did they send you an envelope to return the old one? If not, just keep it for when the non charging comes back.

 

[grvthang]

They're giving me 5 days to return the old one. I'm wondering if the problem was with the circuitry, not the plug. But what would make it start happening, and then stop?

I'm kind of inclined to keep the old one, and return the replacement, the reasons being: 1) no hassle having to set up a new phone, and 2) I read so many horror stories on forums about faulty replacement phones.
If the problem returns, I can always get another (up until August when the warrantee runs out; after that it's Assurion).

 

[bberryhill0]

Try MyBackup. You should be able to get the new phone setup in an hour or two. Maybe less. Then you can run it for a few days before you choose which phone to send back.

https://play.google.com/store/apps/details?id=com.rerware.android.MyBackup