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Support Battery Issues - Please Help!

Discussion in 'Android Devices' started by Jimbo_Slice, Nov 13, 2014.

  1. Jimbo_Slice

    Jimbo_Slice Well-Known Member
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    I have been having issues with the battery life lately (couple of months). I used to get 18+ hours (usually could go 24-25 hours on a single charge). Now I am having to charge it up every afternoon or it goes dead.

    Usage and apps havent really changed, not sure whats the problem. Any ideas?
    [​IMG]
     

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  2. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    Are you rooted and how long have you had the phone. And have you ever done a factory reset or a new battery. Just notice the app lookout how lo g you have had this
     
  3. Jimbo_Slice

    Jimbo_Slice Well-Known Member
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    Unrooted, had the phone since around March of this year. Ive been using lookout security since I got the phone. No factory resets, I hate having to re-download apps and set the phone back up.
     
  4. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    You may hate but the device will love it and act right when you do the reset . I can't see all the apps but the lookout wouldn't be needed if you use Google the same find my phone feature and wipe also lock. But I see the lightning bolt icon what are the other apps . I hope you Dont have a task or task killer or apps in that android tool section .
     
  5. Jimbo_Slice

    Jimbo_Slice Well-Known Member
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    the lightning bolt is the tasker app, which I have setup to dim screen, turn volume up/down at night/morning.
     
  6. BRAINZ2013

    BRAINZ2013 Android Expert
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    Big no no .
     
  7. Jimbo_Slice

    Jimbo_Slice Well-Known Member
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    it was recommended here when I got the phone, need something to shut the ringer/notifications down at night (similiar to motorola smart actions).

    With that said, Ive used that app the entire time Ive had the phone so its not something new. I figured if it was a problem the battery life would have been affected back in March, not 7 months later. :(
     
  8. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    If it wasn't a problem back then it maybe a update to the device that makes it a problem now. But if I was you I would remove just for 2day test .and see how it goes . It may just need a new battery . You said you was the 2nd owner
     
  9. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    May I ask besides the contacts which other parts of data would you want to save aka backup .
     
  10. Jimbo_Slice

    Jimbo_Slice Well-Known Member
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    I am the original owner, not the 2nd owner. I bought it brand new from AT&T back in March.

    [​IMG]
     
  11. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    O OK didn't know that so this was new never refurbished 8 months you owned . Did u get a warranty . I think the battery . Maybe gone . But it can be apps also such as the weather bug , lookout or the tasker . But try removing apps and test 2days with and without .
     
  12. Jimbo_Slice

    Jimbo_Slice Well-Known Member
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    Any other ideas, I dont think these apps Ive had for 7 months are suddenly causing problems, but I could be wrong.
     
  13. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    I first said the BATTERY. but til you can make a order for one test the apps out . Do them one by one . You saying it isn't the apps but ask yourself what if it was.
     
  14. SkyJackpot

    SkyJackpot Android Enthusiast
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    You can use the built in android Blocking Mode to turn off notifications at night or whenever you set the time to.

    I remember installing Smart Profiles set to monitor my location and switch the song back o when I left that location. The day it was put into practice the battery was nearly dead in 4 hours. Uninstalled it on the spot.
     
  15. NAPABFH

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    It is a software issue that's causing the batteries to to drain like that and that is what the people at Google said when I talk to them
     
  16. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    Now software can be APPS OR APKS THAT DIDNT UNINSTALL .now you can fix with a factory data reset. Aka cleaning out device
     
  17. pete69spet

    pete69spet Newbie
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    One simple thing that I am sure I saw on these forums, is to merely re-start your phone ever week or so. This kills a lot of the stupid little apps that kill battery power quickly. I find if I do this I usually get a couple of days use and still around 30%. And kill the screen when you are finished using it.
     
  18. Frogbone

    Frogbone Well-Known Member
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    I have installed BatteryGuru for Snapdragon a couple weeks ago and it made a HUGE difference for battery life for me.
     
  19. uzetaab

    uzetaab Android Enthusiast
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    Always check the battery first. They can be very dangerous. They can explode and burst into flame and they basically can't be put out. So take the battery or and examine it. If it looks puffy or bloated replace it immediately.

    Next you can try removing apps. Ask yourself how essential every app on your phone is and start uninstalling them. You can always reinstall an app after you have determined it is not causing the problem. Any app that you can not uninstall or that you can't do without, go through the settings and see if you can turn off things like push notifications or get location or less frequent updates etc.

    Also don't forget other app stores like Amazon. A few months ago I had a problem with an app update that came from the stupid Samsung store that I didn't even use.

    Next step is either a reset or a new battery. Your choice which you try first. One will cost you money, the other time.

    Last step is replacing the phone.
     

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