1. Download our Official Android App: Forums for Android!

Support Battery or motherboard problem? Yellow triangle with exclamation mark !

Discussion in 'Android Devices' started by prashantkd, Aug 24, 2012.

  1. prashantkd

    prashantkd Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Aug 24, 2012

    Aug 24, 2012
    2
    0
    5
    Hi,

    I am very new to the Android world. Got a SGH-i777 from AT&T in US in February 2012 and had to move back to India in June. I got the unlock code from AT&T and used the device for 2 months without issues here on the local network.

    Yesterday, the phone showed me a critically low battery message all of a sudden (I had fully charged it the night before) and turned off. When connected to the charger, I get the image of the battery with a yellow triangle with an exclamation mark in it.

    Thinking it may be a battery issue, I took it to a local Samsung repair center and he tried using a working battery in it, but still got the same image. He suggested that it may be a motherboard isssue.

    Please help !!! I am still in the AT&T contract. Any chance they will honor a replacement at this point?

    I tried a long continuous charge and got a battery 100% charge indication, but when I try to power up the phone the same thing happens and the phone doesnt power on.
     

    Advertisement

  2. kadimi

    kadimi Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    267
    Joined:
    Jul 30, 2012

    Jul 30, 2012
    267
    33
    63
  3. prashantkd

    prashantkd Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Aug 24, 2012

    Aug 24, 2012
    2
    0
    5
    An update:

    When I connect the phone to my laptop and after a few minutes of charging, I get a 100% charge indication and a message to unplug the charger cable. When I do so, the charge percentage suddenly drops down to 78% and stays that way noo matter how long I use my phone.

    When I plug the charger to a wall, the charge percent stays at 78% even after 3-4 hours of charge.

    THe phone works now, but I am worried that because of this incorrect charge percentage showing up, the phone should not die on me when I need it the most.

    Any ideas??
     
  4. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    Rank:
     #3
    Points:
    4,138
    Posts:
    33,113
    Joined:
    Jun 12, 2010

    Jun 12, 2010
    33,113
    27,861
    4,138
    Male
    IT
    Pennsylvania
    It sounds like a bad battery. Can you take it to the store, explain the situation and ask to pop a different battery into the phone to see if it solves your problem?
     

Share This Page

Loading...