1. Download our Official Android App: Forums for Android!

Support Battery

Discussion in 'Android Devices' started by RWeezy, May 7, 2012.

  1. RWeezy

    RWeezy Lurker
    Thread Starter
    Rank:
    None
    Points:
    6
    Posts:
    9
    Joined:
    May 5, 2012

    May 5, 2012
    9
    3
    6
    North Carolina
    Sometimes in the middle of charging my phone chimes and A screen comes up that says cannot charge unsupported battery. However this is the battery that came with my phone. I have called boost and they said they cannot help me. I dont understand why the battery is doing this can somebody help me?
     

    Advertisement

  2. kolosus

    kolosus Android Expert
    Rank:
    None
    Points:
    113
    Posts:
    923
    Joined:
    Oct 12, 2010

    Oct 12, 2010
    923
    341
    113
    PA/NJ Usa
    Call Samsung. I had that problem. The phone's under warranty still. If required be prepared with the proof of purchase... but they sholud know exactly when the phone was purchased.

    They ship you a label. You ship it to them. They ship it back. 10 days turn around. Second time I did it.

    Good luck.

    PS: 888-987-4357

    Option 0 and then 1.
     
    RWeezy likes this.
  3. kevincott

    kevincott Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    1,267
    Joined:
    Jul 12, 2011

    Jul 12, 2011
    1,267
    296
    163
    Chicago, IL
    Question: are you using the Samsung USB cable?


    There are different USB volt/amp possibilities.
     
  4. wetbiker7

    wetbiker7 Android Expert
    Rank:
    None
    Points:
    333
    Posts:
    7,475
    Joined:
    Jun 27, 2011

    Jun 27, 2011
    7,475
    3,426
    333
    Male
    USN Vet. / Certified Drug and Alcohol Abuse Counse
    So-Cal
    I have this happen when using different chargers and a reboot while still connected to the charger solves the problem for me.
     

Share This Page

Loading...