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Biometrics disabled on Galaxy J7 when activating Microsoft Exchange email security profile?

Discussion in 'Android Devices' started by Deepa E, Mar 11, 2019.

  1. Deepa E

    Deepa E Lurker
    Thread Starter

    With the Galaxy S7, the fingerprint used to work just fine with our work Exchange security policy. But with the J7 Refine, the facial recognition is disabled once I added my work email and I'm forced to enter a PIN every time. Is this standard or is there a workaround?
     

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  2. Best Answer:
    Post #2 by lunatic59, Mar 11, 2019 (1 points)
  3. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    I don't think facial recognition is as secure as a pin or fingerprint, so I wouldn't use that for sensitive information. As far as your account policy, that's up to your Exchange administrator what it allows or not.
     
    Deepa E likes this.
  4. Deepa E

    Deepa E Lurker
    Thread Starter

    Thanks. I may switch to a model which has fingerprinting then.... this is quite annoying.
     
    rubberd1976 likes this.
  5. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Does not the J7 Refine have a fingerprint sensor on it?
     
  6. Deepa E

    Deepa E Lurker
    Thread Starter

    It does not :(
     
  7. rubberd1976

    rubberd1976 Lurker

     
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