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Support Black screen - Is it a brick?

Discussion in 'Android Devices' started by Plaigh, Oct 26, 2012.

  1. Plaigh

    Plaigh Well-Known Member
    Thread Starter
    73

    Mar 13, 2012
    139
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    Female
    Graphics & Document design
    Western Michigan
    OK, where do I start...

    2 days ago I tried to charge my phone like I always do & my phone didn't acknowledge the charger being plugged into it. So, I got a different charger, same thing - I took the battery out & let it sit all night without the battery. Come morning I plugged it in & it started charging. A few hours later I unplugged it, used it a few times & next thing I know it's black screened. The keyboard lights up, it notifies me when people are calling BUT since it has a black screen I can't answer calls, send texts or anything. :(


    It's rooted so I want to make everyone who reads this aware.


    I'm HOPING It's not bricked BUT then again, that gives me reason to get the Samsung Galaxy S2 (just don't want to right yet)
     

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  2. Rxpert83

    Rxpert83 Dr. Feelgood
    1,853

    Aug 30, 2011
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    13,136
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    Male
    Graduate Student
    MN
    If you have another battery, I'd try that.
     
    Plaigh likes this.
  3. mydian

    mydian Well-Known Member
    233

    Apr 8, 2012
    1,404
    661
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    Male
    2-Way Radio Repair Technician
    Chicagoland
    Is the screen blank when you turn it on, as in you don't see Samsung? What about when booting into recovery?
     
  4. Plaigh

    Plaigh Well-Known Member
    Thread Starter
    73

    Mar 13, 2012
    139
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    73
    Female
    Graphics & Document design
    Western Michigan
    Yes exactly - I can hear the Boost Mobile swoosh once I turn it on among other sounds but as far as seeing anything - it's totally black.
     
  5. mydian

    mydian Well-Known Member
    233

    Apr 8, 2012
    1,404
    661
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    2-Way Radio Repair Technician
    Chicagoland
    That's not good. Sorry I can't be of much help but it sounds like it needs a trip to Samsung. :(
     
  6. bamaduc

    bamaduc Well-Known Member
    18

    Dec 3, 2011
    71
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    18
    Navy Aviation Electrician
    California
    Since ur rooted I assume you probably have cwm. Try booting it straight into cwm and see if you get anything. Its not a brick since everything works but the screen
     
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  7. Plaigh

    Plaigh Well-Known Member
    Thread Starter
    73

    Mar 13, 2012
    139
    37
    73
    Female
    Graphics & Document design
    Western Michigan
    I'm a bit bummed to say the least but I am going to try to do whatever I can to get it working correctly again. You guys are awesome! Thanks for the advice
     
  8. Plaigh

    Plaigh Well-Known Member
    Thread Starter
    73

    Mar 13, 2012
    139
    37
    73
    Female
    Graphics & Document design
    Western Michigan
    My STU is being shipped out today for repair. I'll keep you posted on what I find out once I get it back.
     
  9. Plaigh

    Plaigh Well-Known Member
    Thread Starter
    73

    Mar 13, 2012
    139
    37
    73
    Female
    Graphics & Document design
    Western Michigan
    SAMSUNG BLOWS!

    I sent my phone in for repair and this is the email I get:


    Service Ticket Number: 4116960402
    Ship Company: UPS
    Serial number: A000003031042A
    Please view additional information below for more details.

    Original Problem:
    TECHNICAL INQUIRY - LCD / TOUCH PANEL / LED - LCD BLANK

    Problem found:
    CORROSION, LIQUID DAMAGE

    Solution:
    BER

    That phone has NEVER, & I mean NEVER EVER touched water. Samsung just lost me as a customer & that's all I'm gonna say about that.
     
  10. oamilcar

    oamilcar Well-Known Member
    88

    Apr 26, 2012
    383
    257
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    Male
    Hospital
    Worcester,MA
    Even though the phone "never touch water" is likely to happen. By leaving phone in the bathroom while taking a shower , on your pockets ect ...is well know that humidity will cause "water damage" to any phone ...
     
  11. Ralkkai

    Ralkkai Well-Known Member
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    Jul 3, 2012
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    "self-employed"
    Canyon, TX
    I wonder if its just the screen thats bad. Are they at least gonna repair it?
     
  12. Plaigh

    Plaigh Well-Known Member
    Thread Starter
    73

    Mar 13, 2012
    139
    37
    73
    Female
    Graphics & Document design
    Western Michigan
    Nope, Just sending it back to me. Ya know, it's not the looks or what-have-you that have me purchase the product - it's the customer service that is what makes it worth it. I'm not going to bash Samsung but I'll never buy another Samsung product.
     
  13. Plaigh

    Plaigh Well-Known Member
    Thread Starter
    73

    Mar 13, 2012
    139
    37
    73
    Female
    Graphics & Document design
    Western Michigan

    Believe it or don't - I don't tote my phone everywhere I go. No back pockets, no laying on the counter while I'm in the shower, never used it in the rain or the likes. My phone gos only 3 places - Top of my dresser, by my ear & on the couch. I even have people that tease me about it because they automatically know where my phone could be. I'm anal when it comes to my phone - it's like my whole life
     

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