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Black screen of Doom!

Discussion in 'Android Devices' started by JustJayne, Oct 10, 2014.

  1. JustJayne

    JustJayne Lurker
    Thread Starter

    Hey everyone,

    My Samsung Galaxy 4, which I love, did something super weird twice now. The first time it happened, I was walking home listening to music, and suddenly my phone totally died. It had tones of battery power left, it just went black. No matter what, I couldn't turn it back on. Panicked, I put it back in my pocket and hurried home. About 20 minutes later I heard it boot back up, and it was totally fine.

    This morning, my alarm on my phone woke me up as normal. I hit the stop, rolled over, and went back to sleep. I woke up later surprised that it hadn't gone off again, and found that my phone was completely dead. I plugged it in, and the little blue light started flashing, but I couldn't turn the phone on at all. Not even the little battery came up to tell me it was charging. I took the battery out and put it back in, and it booted up fine with almost 70% battery power.

    There were months between these two instances. It's not happening all the time, but it totally freaks me out. Should I be worried?

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  2. girolez

    girolez Often Off Piste

    Hi and welcome to the forums! :)

    It sounds like you have a dodgy battery connection. Suggest you take the battery out and check that the contacts are clean and that the battery is a snug fit when you put it back in. Its possible that its an intermittent fault within the battery ( in which case a new battery would solve it) or, it could be an intermittent bad connection within your phone. If it becomes much more frequent and a new battery does not solve it you might think about a warranty return/repair shop - but at the moment its probably not worth that much hassle.

    Once again, welcome - do post back if you want to discuss it more.


Samsung Galaxy S4 Forum

The Samsung Galaxy S4 release date was April 2013. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, Exynos 5410 Octa processor, and 2600mAh battery.

April 2013
Release Date

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