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Support Blank screen after boot

Discussion in 'Android Devices' started by iMacThere4iAm, Jan 5, 2015.

  1. iMacThere4iAm

    iMacThere4iAm Lurker
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    Jan 5, 2015
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    Hi,
    My Moto G (2014) boots as normal: the Motorola logo animation plays, then it asks me to choose the handset language and log in to Google (It was factory reset, so I guess this is the out-of-the-box behaviour).
    A few seconds later the screen goes blank. Pressing the power button causes the screen to flash on briefly but it goes blank again immediately.
    Could a faulty proximity sensor be the cause? Or something else?
     

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