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Blocking Spam SMS GROUP MESSAGES

Discussion in 'Android Devices' started by JessicaSales, Oct 22, 2019.

  1. JessicaSales

    JessicaSales Lurker
    Thread Starter

    Spam group messages are driving me nuts!

    I found three articles all explaining how to block. They all say the same thing. My phone does not match the instructions.

    The instructions say:
    1. Select message from sender you want to block
    2 Click the three dots in the upper right
    3. Click people and options
    4. Select block

    First three steps are fine. Last step...there is no block option.

    What is up with this?

    Moto z2 Force At&T Android 7.1.1
     


    #1 JessicaSales, Oct 22, 2019
    Last edited: Oct 22, 2019
  2. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    Welcome to Android Forums, JessicaSales!

    Sorry to hear you're being bombarded with spam messages. They get you everywhere now, you know? Phone, e-mail, text...

    Anyway, can you please post a screenshot of what you're seeing after you select People and Options?

    Also, prior to that, when you're just viewing your list of messages, have you tried long-pressing on a spam? Doing that should bring up a row of icons at the top of the screen, one being the 'no' symbol (circle with a line through it). See if that blocks it.

    I notice you're still on Android 7.1.1--but your AT&T Z² should have upgraded to 8.0.0 (mine did). Check in System Settings for an update, and if it's available, do it!
     
    ocnbrze likes this.
  3. JessicaSales

    JessicaSales Lurker
    Thread Starter

    Thank you for responding.

    This video shows the long tap with hold, then releasing that click, followed by opening the message to show the three dots, then clicking on the three dots.

    The offending message is a group spam message. I am thinking the group message offers different options in the menu than regular messages.

     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    ok so with group messages you need to hit the 3 dots and then select "group details". under options select "notifications" next select and turn off "show notifications". you will not be notified when this particular group text gets send out.

    there is no blocking feature for this kind of spam at the moment. this was the only way i found to not get notified from a particular group text.
     
    MoodyBlues likes this.
  5. JessicaSales

    JessicaSales Lurker
    Thread Starter

    Thank you for the information.

    Will the spam group message still appear in my messges list?
     
    ocnbrze likes this.
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    Not sure.... don't remember. I haven't had one of those in a few months now.
     

Motorola Moto Z2 Force Forum

The Motorola Moto Z2 Force release date was August 2017. Features and Specs include a 5.5" inch screen, 12MP camera, 4/6GB RAM, Snapdragon 835 processor, and 2730mAh battery.

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