Bluestacks freeze after some time

Hi, I have big problems with my bluestacks. I bought a bot for fifa and that run on bluestacks. Everythings works good but after a while (always different, it can be 5 minutes but also 30 minutes or higher) my bluestacks freeze. My bot don't freeze, only fifa. Mostly bluestacks also freeze but in the video not. How can I fix this? I already put more CPU, ram and also other things. The seller of the bot don't have this problem and other costumers also don't have this problem.
My pc info is:
intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.10GHz
6 GB ram
Who fix my problem will get $3 paypal money!
Will a full reset works?


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