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Support Bluetooth Audio Dropping when Wifi Drops and Netflix Running

Discussion in 'Android Help' started by mikem3223, Jun 27, 2016.

  1. mikem3223

    mikem3223 Member
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    Dec 29, 2009
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    I have a circumstance that I thought was unique, but I've tested it with my my Galaxy S5 and with 3 different Android tablets (Lenovo Yoga 3, Lenovo Tab 2 A10, and Samsung Galaxy S2 Tab). When Netflix is running, whether or not I'm watching it, and I lose wifi signal, the bluetooth audio cuts out. If I'm watching Netflix at the time, playing a video on another app, playing a video that's on the device itself, or playing a song on the device itself, it always cuts out, provided I've started the Netflix app recently. The bluetooth device, in this case earbuds, is still connected, but the audio starts playing through the device, rather than the earbuds. Turning the earbuds off and on fixes it, but it's really annoying to have to do that every time.

    I've tested 3 different audio devices: Samsung soundbar, Jaybird BlueBuds X2, and J-Lab Epic, with the different Android devices and I've tried the same experiment on 2 different wifi networks, all with the same result.

    Has anyone else experienced this problem. or could someone else give it a shot and see if the same thing happens to them? I appreciate any help I can get. If it's user error and someone has an idea of what I'm doing wrong, please let me know. Thanks!
     

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  2. lunatic59

    lunatic59 Moderati ergo sum
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    I don't have my Bluetooth headset here, but will test when I get home. If you can reliably reproduce this across multiple devices, I'd report it to Netflix. Sounds like a bug.
     
    mikem3223 likes this.

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