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Bluetooth connection problem.

Discussion in 'Android Help' started by cdysthe, Nov 5, 2017.

  1. cdysthe

    cdysthe Member
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    Creating the Vivaldi web browser.
    Magnolia, MA
    With some of my Bluetooth devices, speaker and headphones, I have a problem. When I connect the paired device it disconnects again after a few seconds. I have to disable and enable Bluetooth or sometimes reboot the phone to get the device to connect and stay connected. If it was only one device I would assume it was something wrong with that device, but since it's two different devices, one speaker and a set of headphones, I think it may be something else wrong. I use a Moto G5+ running Android 7.
     

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  2. olbriar

    olbriar  
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    Is this a problem you have dealt with since day one or something that could be tied to an update or major change in your Moto? I checked your phone discussion area here and could find no mention of anyone experiencing the BT problem you describe.
     
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  3. cdysthe

    cdysthe Member
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    I've had this problem only on this Moto phone and it started a, month ago or so. I can't find others with this problem on the G5. Is there a way to delete everything Bluetooth like caches and data and start fresh? Maybe they will help?
     
  4. olbriar

    olbriar  
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    You can forget a connection instead of renewing and then repair the phone and headset/speaker and see if that buys anything. Good luck.
     

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