Bluetooth plays music but can't talk

[allysar]

I just upgraded from an S5 to an S7 AT&T. I paired my phone with my Toyota Venza and my audio works via Music player or Spotify but I cannot get my calls to go thru the Bluetooth in my car. I don't remember having this issue when pairing my S5. I have cleared the cache which I had seen to be a problem elsewhere. Am I missing something?

 

[InfernalByte]

Your likely experiencing backward compatitibily issues between older versions of bluetooth and v4.

 

[frustrated8]

I just upgraded from an S5 to an S7 AT&T. I paired my phone with my Toyota Venza and my audio works via Music player or Spotify but I cannot get my calls to go thru the Bluetooth in my car. I don't remember having this issue when pairing my S5. I have cleared the cache which I had seen to be a problem elsewhere. Am I missing something?

 

[frustrated8]

I am posting this as it took me 8 months to figure out why I suddenly had pairing problems with my Galaxy S5 and my Toyota Rav4 after almost two years of using the two together without problems. I updated the software in both the car and the phone. No change. Actually got a new car radio (with bluetooth) and that didn't fix the problem. Finally upgraded my phone to a new Galaxy S7 and that did NOT fix the problem. So I realized that the problem was likely related to my phones - what was the same about them? I rebooted the new phone to it's new state and one by one began adding back my apps that I downloaded myself, testing the bluetooth with each one. When I added YELP, the problem began again. I had to wipe the phone clean again, and add back the other apps. The bluetooth has been working without a glitch once I remove Yelp from my phone. Hope this helps someone else.

 

[dontpanicbobby]

That's how you do it frustrted8.

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