The only thing I don't like about this phone is that when I press a button on my bluetooth earpiece, it doesn't allow me to make a call from there. I liked being able to say thru my earpiece, " Call Bob " and it would just dial. I suppose that the Hero doesn't support it but is the update going to fix that? I thought I read somewhere that it would. I may be wrong. Are there alternatives for this particular problem? Not a big deal if there isn't a solution because I am in love with this phone and it's near perfect for me. But it would be nice to have that as well.