Bluetooth Speaker keeps disconnecting

Hi all,

Recently I ran into some trouble with the Bluetooth connection on my Galaxy S9.

My Bluetooth speaker keeps randomly disconnecting from the phone and will instantly reconnect after about 5 seconds afterwards, only for the cycle to repeat itself. This happens especially often when the device is in close proximity to my phone.

The problem only started recently and strangely it only affects my speaker as I also have my Galaxy Gear Fit connected which I never have an issue with.

I have tried all that I can think of including re-pairing the devices, clearing my phones Bluetooth cache, resetting all wireless settings and turning off the watch to check if it's interfering at all.

None of the above has worked so far and I'm lost. Your advice on this matter would be highly appreciated.

 

PS: I'm running Android 10 with the latest version of Samsung OneUI.

 

It's a Tevo Shox Sync.

After some more investigations, I tried connecting to the speaker with a different phone and there were no disconnects or issues whatsoever.

It then occurred to me that the issue first started after updating my S9 to Android 10.

So I performed a full factory reset, wiped the system cache and tried again. To my horror the disconnect issue persists. 😱

What on earth can be causing this problem on my phone?

 

Thank you for the suggestion.

1. My Galaxy Wearable works just fine with the phone. It's just the speaker, but I've tested the speaker with another device and there are no issues.

2. Is it safe to flash the device with the firmware provided on Sam Mobile?

 

Installed a brand new version of Android 10 from SM but the issue persists. Tested the speaker again for 3 hours with another phone and no issues.

I think it's time to call this one. It's mind boggling but my S9 just refuses to work properly with my speaker all of a sudden, yet it has no problem with other Bluetooth devices.

This is a sad day as there's clearly nothing wrong the the speaker but somewhere, somehow, by some mysterious magic (or curse), the conection to it is interrupted on this s9.