so I've tried contacting boost via their customer support on their site and there was no response other than the automated message. It seems that their facebook is required to respond. Heres the feedback I've gotten so far
Me: I've been a Boost member for almost a year and a half and have been satisfied with my phone and service. Several Boost phones (i.e. ZTE Warp Sequent, One SV, Venice) have recently been upgrading to Android Jelly Bean. ZTE is willing to make Jelly Bean happen on the ZTE Warp, but needs to approve this. Please help make this happen. Thank you.
Boost Mobilethanks for the feedback. What issues are you having with the update? ^Kimberly H
Me:
Hi Kimberly. What I meant to say is that the zte warp did not receive the jelly bean update. another phone similarly called the zte warp sequent did get the update. there is a large community in the android forums hoping to get jelly bean for the warp. members of from the forums reached zte and the manufacturer stated the phone can be updates but that boost needs to approve it
Me again:
apologies for the typos. I hope that made sense. basically a large group of users are hoping boost approves a jelly bean update to the zte warp and we're looking for ways to get into contact with boost to make it possible
Boost MobileHi there, can you please provide me with the following through Settings > About Phone > Software:
1. Kernal Version
2. Android Version
3. Software Version
4. Build #
From Storage Menu: Menu > Settings > Storage
1.Device available memory
We will need to escalate the issue to our higher department for investigation. Thank you, -Pia L.
Me: Kernel Version is 2.6.35.7-perf+
zte-kernel@Zdroid-SMT
Android Version is Gingerbread 2.3.5
Build # is N860V1.0.0B10
Software Version system updated to B10
Device available memory is currently 1.83 GB
Boost Mobile: have you tried to manually update the phone? If not please do. If that does not work they want to perform a RTN to make the phone update as it resets. Please let us know what happens.^Stacey Y. - boost mobile on facebook
Me:
Im requesting the jelly bean update be made available for the zte warp. it is not available currently.
this phone has its latest update which is a version of android gingerbread (2.3.5). boost mobile released a newer jelly bean update for the sequent and one sv. I wanted to make it known there is a demand for android jelly bean (4.1) on the zte warp. the phone is capable of running jelly bean and android forum community members have reached zte and they have acknowledged this and need boost's approval for the update.
Boost Mobile: The phone should be on icecream sandwich not gingerbread. That is why I mentioned the update. I will pass of the info you meant to provide. ^Stacey Y.
So yeah apparently we have ics and they are passing on the info about jelly bean. right
Me: I've been a Boost member for almost a year and a half and have been satisfied with my phone and service. Several Boost phones (i.e. ZTE Warp Sequent, One SV, Venice) have recently been upgrading to Android Jelly Bean. ZTE is willing to make Jelly Bean happen on the ZTE Warp, but needs to approve this. Please help make this happen. Thank you.
Boost Mobilethanks for the feedback. What issues are you having with the update? ^Kimberly H
Me:
Hi Kimberly. What I meant to say is that the zte warp did not receive the jelly bean update. another phone similarly called the zte warp sequent did get the update. there is a large community in the android forums hoping to get jelly bean for the warp. members of from the forums reached zte and the manufacturer stated the phone can be updates but that boost needs to approve it
Me again:
apologies for the typos. I hope that made sense. basically a large group of users are hoping boost approves a jelly bean update to the zte warp and we're looking for ways to get into contact with boost to make it possible
Boost MobileHi there, can you please provide me with the following through Settings > About Phone > Software:
1. Kernal Version
2. Android Version
3. Software Version
4. Build #
From Storage Menu: Menu > Settings > Storage
1.Device available memory
We will need to escalate the issue to our higher department for investigation. Thank you, -Pia L.
Me: Kernel Version is 2.6.35.7-perf+
zte-kernel@Zdroid-SMT
Android Version is Gingerbread 2.3.5
Build # is N860V1.0.0B10
Software Version system updated to B10
Device available memory is currently 1.83 GB
Boost Mobile: have you tried to manually update the phone? If not please do. If that does not work they want to perform a RTN to make the phone update as it resets. Please let us know what happens.^Stacey Y. - boost mobile on facebook
Me:
Im requesting the jelly bean update be made available for the zte warp. it is not available currently.
this phone has its latest update which is a version of android gingerbread (2.3.5). boost mobile released a newer jelly bean update for the sequent and one sv. I wanted to make it known there is a demand for android jelly bean (4.1) on the zte warp. the phone is capable of running jelly bean and android forum community members have reached zte and they have acknowledged this and need boost's approval for the update.
Boost Mobile: The phone should be on icecream sandwich not gingerbread. That is why I mentioned the update. I will pass of the info you meant to provide. ^Stacey Y.
So yeah apparently we have ics and they are passing on the info about jelly bean. right
arty:
