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Root Bootloader code corrupt... Cant flash sbf...Help!

Discussion in 'Android Devices' started by philc21, Apr 27, 2011.

  1. philc21

    philc21 Lurker
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    Apr 27, 2011
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    I tried flashing my phone and it failed at the end and now I'm getting a Bootloader error and I cant flash and get my phone working again... I'm hoping someone can help me from this error log:

    14:19:57, April 27, 2011
    Line: 378
    ERROR: Error getting subscriber unit information.
    File: X:\test_dev_usb\flash\code\flashdll\SUInfoOp.cpp

    14:19:57, April 27, 2011
    Line: 378
    ERROR: Error getting subscriber unit information.
    File: X:\test_dev_usb\flash\code\flashdll\SUInfoOp.cpp

    14:19:57, April 27, 2011
    Line: 384
    ERROR: Phone[0000]: Error getting subscriber unit information. Device API Error: 0xE0030009 Command: RQHW
    File: X:\test_dev_usb\flash\code\flashdll\SUInfoOp.cpp
    Device ID: 0

    14:19:57, April 27, 2011
    Line: 1182
    ERROR: Phone[0000]: Flash failed.
    File: X:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp
    Device ID: 0

    14:19:57, April 27, 2011
    Line: 587
    ERROR: Flash failure: Phone[0000]: Error getting subscriber unit information. Device API Error: 0xE0030009 Command: RQHW (Error Code: e0030009),
    Detailed Error Details: Direction of the Error=1000, Command Value=800000, Code Group Number=No Codegroup
    File: X:\test_dev_usb\flash\code\flashdll\FlashHdlr.cpp
    Device ID: 0


    Any help would be really appreciated!!! before I have to go buy a new phone
     

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  2. skilaufen

    skilaufen Android Enthusiast
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    Can you list out the best you can exactly what you did when flashing your phone (ie: what you used, type of computer, sbf file you flashed etc). The more information you provide the better someone can help you.

    Sorry, I would offer more, but this is gonna be beyond me:(. Worry not though there are a number of people here who can help you.
     
  3. trav473

    trav473 Android Enthusiast
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    My suggestion would be to do a battery pull first and see if the normal bootloader screen comes up. If it does, download a new/different SBF file and uninstall RSD lite and reinstall. I have had the best luck using RSD ver 4.8 myself. And like the previos post stated, the more info you can give us the better. Good luck!!!
     
  4. teddyearp

    teddyearp Android Expert
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    +1 ^^^ this. I am also not too familiar with RSD Lite error codes, but let me be even more specific in the questions:

    1.) Exact phone model and best estimate of firmware on it before
    2.) Exact flashing software you are using and version number
    3.) Exact name of the .sbf file you are trying
    4.) Exact version of the OS on your computer
     

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