Hi everyone, I have bought a brand new HTC Wildfire S. I am trying to sync my contacts and calendar etc into this phone but it just doesn't work. I have installed HTC Sync on my laptop running Windows 7 Ultimate. When I connect the phone, and select the connection as HTC Sync, it finds the HTC Sync on my laptop, but then a button saying "sync now" just appears on the phone. I don't get a "device setup screen" or a "device panel", so I can't choose what I want it to sync, it's just blank. I have trawled through the help guide online to find out how to set up the sync so I can sync my contacts etc and it says this: 1. Connect HTC Wildfire S to your computer using the USB cable that came in the box. 2. When HTC Wildfire S prompts you to choose a type of USB connection, tap HTC Sync, and then tap Done. Wait for HTC Sync to recognize HTC Wildfire S. 3. On the Device setup screen, enter a name for HTC Wildfire S. 4. Click Save. The Device panel then opens. I connect the phone, yes it comes up with the choice of USB connections. I choose HTC Sync, and then Done. It displays the USB debugging, very good, but then a blank screen with "status - connected" and the "sync now" button appears. I DON'T GET A "DEVICE SETUP SCREEN" ON WHICH TO ENTER A NAME AND A "DEVICE PANEL" DOES NOT OPEN. I have uninstalled and reinstalled a gazillion times. I have downloaded the latest version from the HTC support website, all with the same result - I do not get a "device setup screen" or a "device panel". I emailed HTC support, they replied telling me to uninstall, reinstall and reboot. They are useless. I am tearing my hair out and if I can't resolve this today, the phone is going back to the shop. PLEASE can someone help me with this? Thanks in advance.