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Bricked Evo, and cant factory wipe. Help please

Discussion in 'Android Devices' started by soundidea, Feb 8, 2011.

  1. soundidea

    soundidea Newbie
    Thread Starter

    Just like the title says. I've bricked my phone but I can't do a factory reset. It just stays on the htc EVO 4G logo on the white background. I really have no idea what I've done. If anyone can help me out, please do. I seriously need my phone.
     



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  2. akazabam

    akazabam Android Expert

    Welcome to the forums :). Generally speaking, unless you can't get into hboot, you haven't bricked your phone. So, let me start off by figuring out where you at, here.

    1) You are rooted correct? (I would assume so based on the fact you posted in this section). Assuming so, what was your rooting method?
    2) Have you flashed any ROMs/mods?
    3) Have you made any nandroid backups?
    4) What recovery/version do you have?
    5) If you turn the phone off (pull the battery if you have to), then turn it back on while pressing and holding the volume down button, can you get to hboot? It's a white screen with menu options.
    6) Assuming you can get to hboot, do you see S-OFF? That's what you want to see.
    7) Assuming you were able to get to hboot, select the recovery option. Are you able to get to recovery?

    Let's start with that. Assuming you can answer and do all of the above, you're in good shape.
     
  3. Joehunni

    Joehunni Android Expert

    you should try to boot into hboot by pressing volume down + power. Once sitting at the hboot menu, you should run an RUU through a pc. This should restore your phone back to factory settings, aside from being S-off if you've used Unrevoked.
     
    soundidea likes this.
  4. soundidea

    soundidea Newbie
    Thread Starter

    1) You are rooted correct? (I would assume so based on the fact you posted in this section). Assuming so, what was your rooting method?
    unrevoked 3
    2) Have you flashed any ROMs/mods?
    i tried but that's where the problem began. i put the PC36IMG.zip in the root of the sd card. it found it and but it failed to update a few of the things ultimately saying it failed to update.
    3) Have you made any nandroid backups?
    no
    4) What recovery/version do you have?
    i dont even know
    5) If you turn the phone off (pull the battery if you have to), then turn it back on while pressing and holding the volume down button, can you get to hboot? It's a white screen with menu options.
    yes i can
    6) Assuming you can get to hboot, do you see S-OFF? That's what you want to see.
    yes it's off
    7) Assuming you were able to get to hboot, select the recovery option. Are you able to get to recovery?
    no. i get a black screen with a red triangle and exclamation over a black little phone

    i can't get into recovery either and clear storage doesnt work at all.
     
  5. soundidea

    soundidea Newbie
    Thread Starter

    I tried doing that but it eeps saying my phone is under 30% battery life and i've charged it all night. the light was green this morning. no good with the ruu
     
  6. Xtremedays

    Xtremedays Android Expert

    Sounds like you just have a broken/missing recovery.
     
  7. soundidea

    soundidea Newbie
    Thread Starter

    these are a few things that look odd to me when it unzips the PC36IMG.zip.

    BOOTLOADER - Bypassed

    RADIO V2 - Fail-PU


    Can not roll back hboot version

    Partition update fail!
    Update Fail!
     
  8. soundidea

    soundidea Newbie
    Thread Starter

    os how can I remedy the problem?
     
  9. Xtremedays

    Xtremedays Android Expert

  10. soundidea

    soundidea Newbie
    Thread Starter

    I can't access my phone's main screen at all. It's set under charge only. I'll try that once my phone gets back to the way it was
     
  11. Xtremedays

    Xtremedays Android Expert

    there should be a usb toggle on the hboot screen I believe to allow you access with the phone plugged in. If not then do you have a card reader you can put the sd card in to load the file to the sd card?
     
  12. soundidea

    soundidea Newbie
    Thread Starter

    I tried the usb toggle and i couldnt see what was inside my sd card. basically couldn't find the files inside my sdcard. I dont have a card reader for mini sd
     
  13. Xtremedays

    Xtremedays Android Expert

    How did you get the .zip file that you tried to flash earlier in the thread on the card?
     
  14. soundidea

    soundidea Newbie
    Thread Starter

    I put it on the sd card.

    This is what happened:
    I went into recovery mode with the PC36IMG.zip on my sd card.
    It found it and asked to update so I let it update.
    Scroll up and you'll see some of the errors I got while updating, failed btw.
    I tried to go into recovery mode to reset the phone, black screen red triangle.
    I tried to clear the storage, htc evo 4g white screen on forever.

    I just ran the ruu and i thought it didnt work but I tried it again while putting it under fastboot. solved my problem. Now I want to try to re-root it again but I'm not sure how to go about uninstalling everything from unrevoked 3. I can't find any guides on how to do that. I can't seem to find the driver I installed for it or unrevoked apk. on my phone so i'm not sure what's going on.
     
  15. Xtremedays

    Xtremedays Android Expert

    So now your phone will boot up normally you are just back to stock correct? Does hboot still show s-off?
     
  16. andygu3

    andygu3 Android Expert

    If you ran the ruu, you will back to stock. You will have to change the hboot drivers again. Look in the rooting for dummies thread for the hboot drivers, then reroot
     
  17. soundidea

    soundidea Newbie
    Thread Starter

    yup still off.
     
  18. Xtremedays

    Xtremedays Android Expert

    I would try what Andy said. Reinstall the drivers and rerun unrevoked.
     
  19. soundidea

    soundidea Newbie
    Thread Starter

    thanks. it looks a little confusing but i'll try it out. thanks again guys.
     
  20. soundidea

    soundidea Newbie
    Thread Starter

    quick question. I was never able to flash anything on to my phone. there's no recovery at all. should I just use AmonRA and flash that?
     
  21. Xtremedays

    Xtremedays Android Expert

    If Unrevoked is successful, then you will have clockwork recovery on your phone. If not, it can be done manually if you can access your sd card from your computer.
     
  22. soundidea

    soundidea Newbie
    Thread Starter

    ok it wasn't successful and when i put the PC36IMG.zip on the sd card, it comes out as wrong file or whatever. I've tried with AmonRA and Clockwork. Neither of them can be found in the hboot. can I just rerun unrevoked 3 again or will that cause issues?
     
  23. andygu3

    andygu3 Android Expert

    If you ran the ruu, rerun unrevoked3 and the process will take care of itself
     
  24. soundidea

    soundidea Newbie
    Thread Starter

    ok so if the drivers uninstalled, i'd have to reinstall them, right?

    sorry about the hassle but thanks a lot guys.
     
  25. Xtremedays

    Xtremedays Android Expert

    Ok, let me see if we are on the same page. You ran the RUU and are now back to stock. You have s-off. You reran unrevoked a second time and still no recovery. You tried to use hboot to flash the PC36IMG file and it failed. Is that where we are at? Did you make sure you didnt accidentally name the file PC36IMG.zip.zip? Windows hides extensions and it is easy to do.
     

HTC EVO 4G Forum

The HTC EVO 4G release date was June 2010. Features and Specs include a 4.3" inch screen, 8MP camera, 512GB RAM, Snapdragon S1 processor, and 1500mAh battery.

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