I am sorry about the long post. However, my situation is in dire need of a resolution. Please help me. Now, if any of you haven't noticed, the Gingerbread update is finally fixed and released. So there's no doubt I got very excited about that... Until I tried to install it via Kies mini, the normal way of doing it. It was straightforward: I connected my phone to the computer (USB debugging turned ON) and noticed the "upgrade available" message. So I proceeded to have Kies mini download it. It downloaded, decrypted and decompressed the binary files, and then it moved on to upgrading the phone. This was where things went horribly wrong. The phone went into Download Mode (Android robot doing construction work), and when the phone got reconnected, Windows 7 (32-bit) failed to recognized the phone, instead saying that it was an unknown device. The update process subsequently failed and I saw my un-updated phone's home screen again, left completely intact. This happened several times, until I uninstalled and reinstalled everything Samsung-related, including the drivers and Kies mini itself. When I connected my phone after the reinstallation, Kies mini recognized it, and the same download process occurred again. Then, when the upgrade began, two drivers that I've never heard of installed sucessfully. Then the entire Kies mini window went black and a half-second later, showed the upgrading screen. Nothing happened. Soon the upgrade failed message appeared, so I disconnected the phone exactly the way Samsung said I should when the install times out after installing drivers (see the bottom of SAMSUNG for troubleshooting information; I followed exactly what it said). Then trouble arised: the phone shut down, and when it rebooted, a picture of the phone and a computer showed with a triangle exclamation mark in between them. A message stating "Firmware upgrade encountered an issue. Please select Recovery Mode in Kies and try again." So I followed the correct procedures for getting Emergency Recovery to work (Kies mini provided an option for that), but upon connecting my phone, the computer saw it as an "unknown device" and the "Emergency Recovery" button on the dialogue box was grayed out. I was stuck. During my research of the upgrade, I read that GTG Unbrick could be used to unbrick the Infuse. So I tried to download it, but no matter what website I used, none of them would load, so there was no way for me to download GTG Unbrick at all. Am I screwed? What can be done so that my phone can eat some gingerbread? How can I unbrick it without taking a trip to an AT&T Device Support Center? Will they be able to flash the ROM onto my phone? If it is possible, I will even accept an e-mail message that contains GTG Unbrick as an attachment. I am very desperate for solutions. I will provide my e-mail address upon request. Please, I need answers. Your help is very important to me. Oh, and I must say that my phone is a replacement phone from my previous one which had a defective power button. This is now my second Infuse.