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Broken already :(

Discussion in 'Android Devices' started by hopalee, Jun 5, 2010.

  1. hopalee

    hopalee Well-Known Member
    Thread Starter
    88

    Apr 14, 2010
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    laid off. wah wah wah
    San Antonio, TX
    Let me just say that I have never broken a phone before!

    Last night the screen just stopped working on my EVO. :(
    When I press the power button the buttons on the bottom light up but the screen won't turn on.
    Time to head to Sprint........
    They BETTER have an EVO to replace this one.
     

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  2. gabbott

    gabbott Well-Known Member
    113

    Mar 22, 2010
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    That really stinks! With the amount of phones at launch there are bound to be some lemons. Sorry for the bad luck, hopefully they replace it quickly.

    Oh, did you try a battery pull?
     
  3. rckymtn

    rckymtn Well-Known Member
    38

    May 13, 2010
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    Westy, Co
    Wondering if you tried taking the battery out for acouple of minutes and but it back in, some time it just freezes up.
     
  4. hopalee

    hopalee Well-Known Member
    Thread Starter
    88

    Apr 14, 2010
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    laid off. wah wah wah
    San Antonio, TX
    Thanks! I've taken the battery out a couple of times and you can hear the phone turning on, but no screen. WAAAAAAAAAAAAAAAAHHH!
     
  5. bck9900

    bck9900 Well-Known Member
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    May 29, 2010
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    Austin, Tx
    wow that sucks you were so excited over the phone. Just curious did you drop it at all? Wondering if durability is going to be an issue.
     
  6. GeneralPatton

    GeneralPatton Well-Known Member
    63

    Apr 26, 2010
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    Male
    NYS Clerk
    New York
    Sorry to hear about the phone. =/ Hopefully they have some extras ... What a hassle!
     
  7. hopalee

    hopalee Well-Known Member
    Thread Starter
    88

    Apr 14, 2010
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    laid off. wah wah wah
    San Antonio, TX
    Hahaha, no way did I drop it, I was carrying that thing around like a princess all day yesterday. I'm so depressed! LOL
     
  8. glroze

    glroze Well-Known Member
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    Jun 5, 2010
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    same thing happened to someone i know, he had one of the ones from the google show....same 'symptoms', then the screen went completely dead. htc said they couldn't do anything till after the 4th when the phone was released.
     
  9. tourbound129

    tourbound129 Well-Known Member
    16

    Jun 2, 2010
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    Wow. That sucks. Hopefully the Sprint store got more in today like they were supposed to.
     
  10. avengence

    avengence Well-Known Member
    16

    May 31, 2010
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    IT
    CA
    Thats too bad. Im sure sprint will have some to replace it.

    On a similar note, does anyone know the replacement policy under warranty for stuck pixels or dead pixels? I know some companies say there has to be a certain amount or something.
     
  11. RoadkillStewie

    RoadkillStewie Well-Known Member
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    Jun 1, 2010
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    Think there were one or two early reports about screen failures yesterday, 1 reported seeing something like a 'smoke' effect for a sec.

    Unfortunately that's part of the...risk in getting electronic at first release. One would HOPE that the vendors would be prepared to have replacement devices overnighted.
     
  12. hopalee

    hopalee Well-Known Member
    Thread Starter
    88

    Apr 14, 2010
    424
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    laid off. wah wah wah
    San Antonio, TX
    I HOPE they have replacements too! (My name is Hope) If not, I wonder what they're gonna do for me because I don't have a working phone now.
     
  13. spider055

    spider055 Well-Known Member
    16

    May 24, 2010
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    East Orange, New Jersey
    Wow!!!!!!!!!!!!!!:eek: That suckssssss...:mad: Good luck on the return.:(
     
  14. gabbott

    gabbott Well-Known Member
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    Mar 22, 2010
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    I'd be on my way to the closest Sprint store ASAP
     
  15. Eric-VTX

    Eric-VTX Well-Known Member
    36

    Jan 17, 2010
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    Associate Scientist ( Abbott)
    MA
    Sorry to hear that! Hopefully they have some available? I know around here (MA) they were for the most part tapped out! Evo and your smile go great together!;)
     
  16. hopalee

    hopalee Well-Known Member
    Thread Starter
    88

    Apr 14, 2010
    424
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    88
    laid off. wah wah wah
    San Antonio, TX
    I would have been there already, but I'm waiting for the kids to go on a playdate. As soon as they're gone, I'm outta here!

    Aw, thanks! :eek:
     
  17. tourbound129

    tourbound129 Well-Known Member
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    Jun 2, 2010
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    Have you called the store to see if they even have any available as replacements?
     
  18. hopalee

    hopalee Well-Known Member
    Thread Starter
    88

    Apr 14, 2010
    424
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    laid off. wah wah wah
    San Antonio, TX
    No, but it doesn't really matter. They have to give me something because I don't have a phone, so I have to go in no matter what.
     
  19. rdegk15

    rdegk15 Well-Known Member
    38

    May 30, 2010
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    San Antonio

    what about your broken pre ;)
     
  20. sh4o8kid

    sh4o8kid Well-Known Member
    53

    May 27, 2010
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    Rest in peace Evo ;(((((
     
  21. bunnymud

    bunnymud Well-Known Member
    43

    May 16, 2010
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    Offshore oil rig designer
    Houston
    I hope they have an extra for you. I would have gone mental. I'm fragile like that:eek:
     
  22. Oridus

    Oridus Well-Known Member
    113

    Apr 5, 2010
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    Wisconsin
    i feel very bad for you - so so sorry
     
  23. bck9900

    bck9900 Well-Known Member
    38

    May 29, 2010
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    Austin, Tx
    lol I had mine on the use cable and then picked up the laptop forgetting that it was plugged in! It didn't hit anything but I damn near dropped my laptop when I saw what I did.
     
  24. hopalee

    hopalee Well-Known Member
    Thread Starter
    88

    Apr 14, 2010
    424
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    88
    laid off. wah wah wah
    San Antonio, TX
    Haha, therein lies the problem! And now I'm REALLY scared to go in there. I haven't even gotten the replacement Pre yet and I'm coming in for a replacement EVO! OH geez!

    I'm about to go mental. Someone needs to come pick up my brother's kids so I can get out of here before I lose it!
     
  25. GaryColeman

    GaryColeman Well-Known Member
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    May 28, 2010
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    Are you sure you are looking at the front of the phone and not the back?

    I only ask because there was that "professional photographer" yesterday who complained about pic quality until someone told him he forgot to remove giant protective sticker on the lens. :p
     
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