1. Download our Official Android App: Forums for Android!

Support broken charge port

Discussion in 'Android Devices' started by smokeymouse, Feb 17, 2011.

  1. smokeymouse

    smokeymouse Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    23
    Joined:
    May 11, 2010

    May 11, 2010
    23
    0
    15
    my charger port rarely works anymore. i took it into a verizon store to have it checked out. they told me that i had to pay the $90 for the warranty to fix it. i was wondering what the best way to get a refurb was. i'm trying to save my warranty for either a lost phone or something more serious. thanks
     

    Advertisement

  2. sdrawkcab25

    sdrawkcab25 Extreme Android User
    Rank:
    None
    Points:
    423
    Posts:
    5,589
    Joined:
    Aug 5, 2010

    Aug 5, 2010
    5,589
    2,005
    423
    Male
    PA
    warranty replacements are free(which a broken charger port should be covered under, unless it appears malicious), insurance is $90 and I'm pretty sure you can claim 2 a year.
     
  3. euph_22

    euph_22 Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    2,634
    Joined:
    Feb 24, 2010

    Feb 24, 2010
    2,634
    595
    213
    Grad Student (Applied/Computational Math)
    Milwaukee, WI
    Yup...just tell them repeatedly that it's normal wear and tear.
     
  4. Rdjr74

    Rdjr74 Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    725
    Joined:
    Mar 31, 2010

    Mar 31, 2010
    725
    82
    78
    Cincy
    What is the warranty on the incredible(or any phone for that matter)? This would be a manufacturer warranty correct???
     
  5. euph_22

    euph_22 Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    2,634
    Joined:
    Feb 24, 2010

    Feb 24, 2010
    2,634
    595
    213
    Grad Student (Applied/Computational Math)
    Milwaukee, WI
    Affirmative...it's a manufacturer warranty administrated through Verizon. The coverage is from HTC but you go through Verizon to use it.
     
  6. Rdjr74

    Rdjr74 Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    725
    Joined:
    Mar 31, 2010

    Mar 31, 2010
    725
    82
    78
    Cincy
    One year?
     
  7. smokeymouse

    smokeymouse Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    23
    Joined:
    May 11, 2010

    May 11, 2010
    23
    0
    15
    i tried it that way but they kept insisting that i had to file a claim and pay the deductible. is there any other way that i could get a new phone? maybe something software related?
     
  8. euph_22

    euph_22 Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    2,634
    Joined:
    Feb 24, 2010

    Feb 24, 2010
    2,634
    595
    213
    Grad Student (Applied/Computational Math)
    Milwaukee, WI
    Yes
     
    Rdjr74 likes this.

Share This Page

Loading...