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Tips Broken charger?

Discussion in 'Android Devices' started by tmette, Jan 21, 2013.

  1. tmette

    tmette Well-Known Member
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    I got a Droid Razr Maxx HD over Christmas and am now running into problems charging it. I hope it's more of the charging block (part that plugs into the wall) rather than the phone itself. This weekend if I plugged it into ANY outlet from two different houses, a blue banner would come up saying to disconnect it from charging device to save energy? Then I noticed that there wasn't a lightning bolt in the battery icon, meaning it wasn't charging at all. After a couple of seconds it would disappear and then start charging, but then change back.

    My friend has a Droid Razr HD and his charger is different than mine, which I thought was a little weird. My charger is square and comes with two USB ports on the face of it. His charger worked and was charging my phone. I also know that it's not the cable because I'm charging it through computers right now since it's the only way. Yesterday I plugged it into a desktop computer at 19% left on the battery. Took a nap for about 2.5 hours and came back and it was only at 35%? Does it seriously take this long to charge through USB? Or is there something completely wrong with my battery?
     

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  2. IHateMyTreo

    IHateMyTreo Android Expert
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    1. My charger is the same as yours, a block with two USB ports. If your friend's charger works, then it appears that your charger is bad. Take it to a Verizon store and try another. They will hopefully give you a new one on the spot.

    2. USB charging is substantially slower than from the wall, but I don't know how long it would take for a full charge.
     
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  3. tmette

    tmette Well-Known Member
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    I think I'll run by the Verizon store here in town tonight and see if they will replace it. I really don't think I should have to pay for it so hopefully they will replace it for free. I've only had the phone for about 1 month anyways.
     
  4. IHateMyTreo

    IHateMyTreo Android Expert
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    That's a warranty item. You could also call VZW before you go and have them confirm the bad charger, note it in the file so when you go to the store a warranty replacement has already been authorized. But that call burns more of your time.
     
  5. tmette

    tmette Well-Known Member
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    This is a good point. I wonder if I can just call VZ customer service and get a new one sent out to me? That way I won't have to drive into town and pick up a new one. I don't really care how fast it gets here. The cable still works fine and I have a computer near me all day throughout the week.
     

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