• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Broken s6 Access

two_thirds

Lurker
Jan 29, 2019
1
0
My Samsung Galaxy s6 was dropped. The touch-screen is not working and the screen has gone completely black (over the course of 5 days).

All other functions work. I know this as the screen was visible for some time--notifications still arrived and sound/LED works.

I am trying to retrieve data from the phone (specifically, photos).

•USB debugging is off.
•There is no way to unlock the phone.
•I have tried restoration through google and samsung, it appears data was never backed up.
•I tried to use a USBC>usb/hdmi along with USBC>microusb to control and view the phone. The cable did not work.

Any other advice for getting my data back? Any programs I can use?
 
Edit: the USB to hdmi that you should use with Samsung devices is a bit different.
You should buy an official one from Samsung or with the exect pins number (they have more then regular, that explains why it didn't work).


I think the only way is to get 3 things:
1. A micro USB splitter (1 to 2)
2. A MICRO USB 2 USB adapter
3. A micro USB to HDMI adapter

Connect the splitter to your phone, and both adapters to the splitter.
Now connect a monitor to the phone using the micro2hdmi adapter,
And then the mouse to the USB adapter.

Now you can use your phone and perform a backup.
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones