My Samsung Galaxy s6 was dropped. The touch-screen is not working and the screen has gone completely black (over the course of 5 days).
All other functions work. I know this as the screen was visible for some time--notifications still arrived and sound/LED works.
I am trying to retrieve data from the phone (specifically, photos).
•USB debugging is off.
•There is no way to unlock the phone.
•I have tried restoration through google and samsung, it appears data was never backed up.
•I tried to use a USBC>usb/hdmi along with USBC>microusb to control and view the phone. The cable did not work.
Any other advice for getting my data back? Any programs I can use?
All other functions work. I know this as the screen was visible for some time--notifications still arrived and sound/LED works.
I am trying to retrieve data from the phone (specifically, photos).
•USB debugging is off.
•There is no way to unlock the phone.
•I have tried restoration through google and samsung, it appears data was never backed up.
•I tried to use a USBC>usb/hdmi along with USBC>microusb to control and view the phone. The cable did not work.
Any other advice for getting my data back? Any programs I can use?