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Support Broken screen on Droid X need info off phone

Discussion in 'Android Devices' started by sparky07, Aug 24, 2010.

  1. sparky07

    sparky07 Well-Known Member
    Thread Starter
    36

    Jul 16, 2010
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    I made a dumb mistake today and dropped my Droid X and the screen is broke. I don't see anything wrong on the outside of the screen, but when I turn it on all I see are lines. I can't make out anything on the screen. I have insurance and have already filed a claim, but I would like to get some info off the phone.

    Contacts are backed up, but I would really like to get text and pix messages. Is there a way to get info off like this off the phone?
     

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  2. Pointguard1122

    Pointguard1122 Well-Known Member
    38

    Aug 15, 2010
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    Denver, CO
    Can't you simply connect it via USB to a computer? If you are in either PC or USB mode you should be able to download your files.
     
  3. jbhumph

    jbhumph Well-Known Member
    98

    Jul 4, 2010
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    Or if you have a mini usb reader or adapter...that'll work too

    Sucks about the screen though :(
     
  4. JubbaTheHutt

    JubbaTheHutt Well-Known Member
    93

    Jul 7, 2010
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    This. Though the tricky part maybe attempting to access the majority of files without being able to place it in "Mass Storage" mode.

    Good Luck.
     
  5. deadinside

    deadinside Well-Known Member
    38

    Jul 24, 2010
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    Technical Support
    Pittsburgh, PA
    if you have the android SDK you can use ddms.bat to view your screen with..
     
    JubbaTheHutt likes this.
  6. sparky07

    sparky07 Well-Known Member
    Thread Starter
    36

    Jul 16, 2010
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    I just connected it to my computer and I see 6 folders. I have opend them all and can't see any text msgs. Do I need to change the mode? Any ideas how to do that?

    I don't have android SDK
     
  7. sparky07

    sparky07 Well-Known Member
    Thread Starter
    36

    Jul 16, 2010
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    The folders are: albums, dcim, download, droidsounds, handcent, and mms.

    There are also 2 .dil files
     
  8. Carlos72056

    Carlos72056 New Member
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    Sep 8, 2010
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    Hi all, the same thing happened with my incredible and I can't get anything off of it. I connected it and it keeps asking for a disk to be inserted into the removable disk. Any help around this would be helpful
     
  9. hockeyjeep12@sbcglobal.ne

    5

    Oct 10, 2010
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    try downloading bitpm and it gets inside your phone you can see all files but be careful bc it can mess up your phone for others whos phone is not really messed up.
     

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