FINAL UPDATE : Well. It seems like it was just 24 days ago when I had to contact HTC. Oh wait it was....
My ticket was
FINALLY closed today and ruled a manufacturers defect.
(Sorry to disappoint the trolls who insisted I didn't take care of my device)
I want to thank you all for following me on this awful journey, your comments, your support, and own experiences. In summary....
I love my Nexus one. So far the new one is doing great. HTC has made a great product with this phone, I just happened to get a dud. The service, or lack there of I received is still in my opinion unacceptable, and here is hoping that I NEVER have to deal with HTC again.
I think the 2 main issues I came across were
1. That the reps are poorly trained, not on customer service as they are usually very kind, but they also usually provide bad information. Whether this bad information is provided from HTC, supervisors, or co-workers, I don't know, but I would say about 80% of the time what I was told was inaccurate.
and
2. HTC refuses to give their supervisors the tools they need to resolve issues, expedite a return, override company policies for customer satisfaction, or properly escalate situations to someone how could. (I was "escalated" 6 times before someone called me, and she called me 2 weeks after said escalation)
Overall, I am happy with my purchase and with my phone. This thread seems like a dead horse as it is so old, so I am going to stop beating it. If any of you have something to add feel free, but I hope this has at least been informative and I again thank my fellow N1 and Android users for their advice and support. You have all been awesome.
NEXUS ONE FTW!