Got rid of this giant turd well within the return period. Some ways loved it dearly; but in other ways despised it beyond all comprehension. I was an Android dude for all of 3 days. Here's what I wrote on Facebook today: Before anyone starts in - I'm not nearly knowledgeable/advanced enough, NOR do I have the time, to start rooting. Would switch to Sprint, but evidently the Epic 4 has the same type of bloatware crap on it...... At least the undeletable stuff on Iphone is free & useful. I'll stick with them for now, thanks. Someday the Android phones and carriers will have enough competition, and be de-bugged enough, to force a no-bloatware situation, and thus make them far superior to Iphone (unless Apple seriously starts innovating at a faster rate) - but it ain't be gonna be THIS year. I had TONS of basic phone and text malfunctions that would NEVER repeat when standing inside the AT&T store. It was ridiculous how many times basic functions would fail in the first 3 days, and then 1 hour later, it worked fine, etc. YMMV. Hey, maybe the Dell Streak won't have undeletable bloatware! One can dream, right!!