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Support Calendar / Message Problem

Discussion in 'Android Devices' started by Charney, May 27, 2011.

  1. Charney

    Charney Lurker
    Thread Starter
    May 27, 2011

    May 27, 2011

    I'm hoping somebody can help me.

    I've had my GT540 for around six months and yesterday i tried to install an app for the first time. When i went to the lg download page, it said my firmware was out of date and i needed to update it to continue.

    I did what it said and downloaded the support tool and followed the instructions, updating the firmware and then the pc suite software. It asked if i wanted to back up my data as the update will lose my data. I did this as well as exporting my messages to a .csv file and everything went through okay.

    Before the update, i was sync-ing my calendar and contacts with Microsoft Outlook.

    I have restored my phone data, but even though it says it has added 348 calendar entries, my calendar on the phone is blank. I have also tried using the pc suite software to sync my calendar, but it goes through okay and the report at the end says 0 entries were updated.

    I also cannot import my messages either. When i click on the messages icon in the pc suite, it thinks about things for a couple of seconds, then i get a "Microsoft visual c++ runtime library" error message.

    I have tried and tried, uninstalling and reinstalling for the last day and a half and nothing seems to work. I have the latest pc suite and firmware versions that are available through the support tool.

    Does anybody know how i can my calendar items or messages back on my phone?

    Any help would be gratefully appreciated.



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