1. Download our Official Android App: Forums for Android!

Support Calendar / Message Problem

Discussion in 'Android Devices' started by Charney, May 27, 2011.

  1. Charney

    Charney Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    May 27, 2011

    May 27, 2011
    1
    0
    5
    Hi,

    I'm hoping somebody can help me.

    I've had my GT540 for around six months and yesterday i tried to install an app for the first time. When i went to the lg download page, it said my firmware was out of date and i needed to update it to continue.

    I did what it said and downloaded the support tool and followed the instructions, updating the firmware and then the pc suite software. It asked if i wanted to back up my data as the update will lose my data. I did this as well as exporting my messages to a .csv file and everything went through okay.

    Before the update, i was sync-ing my calendar and contacts with Microsoft Outlook.

    I have restored my phone data, but even though it says it has added 348 calendar entries, my calendar on the phone is blank. I have also tried using the pc suite software to sync my calendar, but it goes through okay and the report at the end says 0 entries were updated.

    I also cannot import my messages either. When i click on the messages icon in the pc suite, it thinks about things for a couple of seconds, then i get a "Microsoft visual c++ runtime library" error message.

    I have tried and tried, uninstalling and reinstalling for the last day and a half and nothing seems to work. I have the latest pc suite and firmware versions that are available through the support tool.

    Does anybody know how i can my calendar items or messages back on my phone?

    Any help would be gratefully appreciated.

    Thanks.
     

    Advertisement

Share This Page

Loading...