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Call problem with rooted hero

Discussion in 'Android Devices' started by mehbones, Mar 21, 2010.

  1. mehbones

    mehbones Newbie
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    Oct 14, 2009
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    Chicago, IL
    Every time I try to call my girlfriend, She has US Cellular, it goes straight to busy. I can text her, she can call me, she can get calls from other people, i can call other people, but i CANNOT call her. I've done just about all i can do besides loading my recovery. The thing is i dont know if its a problem on her side or mine, sprint tells me to have her call us cellular, us cellular tells me to call sprint. wtf is goin on?
     

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  2. treborcj

    treborcj Android Enthusiast
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    Well since no one else is responding, I will tell you what I think. Sometimes (most of the time) the vendors will say that it is not them. I work in the IT field and run into this a lot. The only way I resolve this is to put both of them on the phone together and let them work it out. Hope you get it fixed.
     
  3. jeremylobaugh

    jeremylobaugh Well-Known Member
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    Ericsson contractor for Sprint - Switch Technician
    Erie, PA, USA
    It sounds like there is a translations issue on one side or the other. You need to contact sprint and have them open a ticket. Ask them to attempt to duplicate the problem...it would be easier if your call was followed by a message, those messages contain a switch number and a message number that can really be helpful in troubleshooting.

    Where abouts do you live?
     
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