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Call Quality Horrible

Discussion in 'Android Devices' started by Owenjuice, Jan 27, 2021.

  1. Owenjuice

    Owenjuice Lurker
    Thread Starter

    Hey Everybody

    I got my Oppo Enco Free headphones almost half a year ago. Everything worked fine.
    But then after a few months of using them the call quality got horrible. Listening to music normally works fine. But whenever my phone switches to "call mode" i.e. Whatsapp, Discord or Phonecall, the call sounds bad and the microphone too. I've updated my phone to the latest version and I updated the headphones with HeyMelody. I switched to safe mode and it was the same case. I changed the Bluethooth settings in the Developer options and nothing changed. I unpaired the headphones and paired them again.
    If I connect a different pair of headphones, like my Bose QC35 the call is normal. And if I connect the Enco Free to another pohne, like my moms iPhone, they also work fine.

    Does anybody have any suggestions?

    Thank you for your help!
     



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  2. puppykickr

    puppykickr Android Expert

    Probably not the answer you want to hear, but it appears that you have answered your own question...

    'If I connect a different pair of headphones, like my Bose QC35 the call is normal. And if I connect the Enco Free to another phone, like my moms iPhone, they also work fine.'

    Sorry.

    Anyway, I assume that you have tried unpairing and then starting all over with the headphones?
     

Mate 20 Forum

The Mate 20 release date was November 2018. Features and Specs include a 6.53" inch screen, 16MP camera, 4/6GB RAM, HiSilicon Kirin 980 processor, and 4000mAh battery.

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