I bought the wife the Eris for xmas and have had very little problems with it. The biggest issue that I have now is that when I talk to her I can hear a lot of background noise. If she is in the car, you can definitely tell she is in the car - its pretty loud. For the past month she's owned it we haven't had this issue; so this is a new issue. At first, you could hear the background noise as constant, but as of today, its silent except when she says a word or sentence and then immediately stops when she stops speaking. Anyone else experience this and is there a setting we should change on the eris?