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General Call screen

Discussion in 'Android Devices' started by elementery1, Oct 9, 2017.

  1. elementery1

    elementery1 Lurker
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    When I get a call the screen lights up like a Christmas tree. Also I see advertising when I hang up the phone. How can i turn it off and recieve normal calls without the advertising
     

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  2. w8wca

    w8wca Well-Known Member
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    What carrier do you use?
    Some like FreedomPop have adds, most do not.

    Are you using a 3rd Party Caling/Dialer App?
     
    marctronixx likes this.
  3. elementery1

    elementery1 Lurker
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    Hello,

    I haven't installed a second callers app..I tried to reset the phone ( not fabriek) and it didn't work.
    When I hang up I get de following massage ( see screenshot)
     

    Attached Files:

    marctronixx likes this.
  4. w8wca

    w8wca Well-Known Member
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    Did you reset by:
    Settings -> General Management -> Reset -> Factory Data Reset ?
    Back Up First
    I know it will be a issue to reinstall all apps and data but it might be worth it
     
  5. elementery1

    elementery1 Lurker
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    No I didn't...I wanted to wait to do that..last resort..normally I find the problem but this time it's not something to get rid of..maybe it's from Samsung ..the background and themes that I change..maybe they put this on my phone
     
  6. marctronixx

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    Some app is enabling ads on your device. Could be some bloatware. Factory reset may not prevent this if its installed to run from a fresh start.
    Look in your running apps and research any apps that look questionable and/ or apps you didn’t install yourself.
     
  7. arrowantiques

    arrowantiques Lurker
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    I've got the same problem I've uninstalled One app and Solid Explorer, are you using either of these? I also tried Microsoft launcher recently, also uninstalled. I'll let you know if it does any good.
     
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  8. pool_shark

    pool_shark Android Expert
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    I use blokada, my phone is ad free.
     
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