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call waiting issue

Discussion in 'Android Devices' started by markdevoll, Jan 12, 2016.

  1. markdevoll

    markdevoll Lurker
    Thread Starter

    I bought my wife the note 4 and when she is on a call and gets a second call if she answer it the first call is disconnected... how do I fix this?
     


  2. Best Answer:
    Post #2 by Rob, Jan 12, 2016 (1 points)

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  3. Rob

    Rob Galaxy S20 Ultra
    Phandroid Staff

    There should be an option to "swap" calls which essentially places the current user on hold and answers the incoming call. You then need to "swap" back rather than hanging up with the 2nd call because otherwise it will disconnect both calls.

    I'm just speaking from memory but I'm pretty sure. If you can duplicate this by:
    • Initiating a call with your wife
    • Using Skype or another online system to call your wife while your call is connected
    • Take a screen shot of the "incoming call" screen
    I'm guessing we can better diagnose your problem and find a solution.
     
  4. markdevoll

    markdevoll Lurker
    Thread Starter

    when you answer the first call the second call disconects...
     
  5. seVer

    seVer Android Expert

    I'm with Rob on this one. if she still has that problem, reach out to your carrier and make sure you're provisioned for call waiting and/or 3way calling
     

Samsung Galaxy Note 4 Forum

The Samsung Galaxy Note 4 release date was October 2014. Features and Specs include a 5.7" inch screen, 16MP camera, 3GB RAM, Snapdragon 805 processor, and 3220mAh battery.

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