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Support Callers can hear themselves (echo) on LG G3 (VS985)

Discussion in 'Android Devices' started by Dezso, Aug 26, 2017.

  1. Dezso

    Dezso Lurker
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    Jun 4, 2016
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    A couple of weeks ago I started to experience a problem on my Verizon LG G3 (Model VS985) where the other person can hear his or her own voice, so in other words, their voice echoes. I've tried turning the speakerphone on and off and calling people on both landlines and mobile, and many times they report being able to hear their own voice. I've even had people hang up on me because they get so irritated by the echo. I called Verizon, and they told me that it's a microphone issue, and that the only way to fix it is to replace the phone altogether. Since there is a small dent on the phone, they won't replace it under warranty, but only if I pay a $129 replacement fee. It puzzles me because it has been months since I've dropped the phone, and I haven't had any issues with it until a couple of weeks ago. So how does the microphone just break all of a sudden???
     

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LG G3

The LG G3 was the 2014 flagship device for LG, and was one of the first smartphones on the market with a 5.5-inch 2560 x 1440 display. It featured a Snapdragon 801 processor, 2GB or 3GB of RAM, 16GB or 32GB of internal storage, a microSD card slot, and a 13MP.

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