Help callers sound so far away


this recently happened to me on my ascend in the morning my mom called and the earpiece of the phone was fine she sounded normal but then later on in the day i used my earphones to listen to music and my friend called he sounded really far away i tried taking the earphones out and using the phone to talk he still sounded far away i tried this several times and then he sounded normal on the phone and on the earphones idk what to do about this and idk if its the phone or the earphones help please!!! and please keep in mind i did try to raise the volume on the side and it was all the way up:thinking::(