1. Download our Official Android App: Forums for Android!

Support Camera button broken, can I upgrade to 2.1

Discussion in 'Android Devices' started by itsall4tay, May 19, 2010.

  1. itsall4tay

    itsall4tay Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    12
    Joined:
    Dec 10, 2009

    Dec 10, 2009
    12
    0
    15
    Help?
     

    Advertisement

  2. kahale

    kahale Android Enthusiast
    Rank:
    None
    Points:
    38
    Posts:
    255
    Joined:
    Nov 8, 2009

    Nov 8, 2009
    255
    11
    38
    is the actual button broken or it just doesn't work when its pressed? if the latter then try doing a factory data reset and see if that fixes the problem if you haven't tried that already. if your within your 30 days of purchasing your phone then try swapping it for a new one. you could also get a new one if you have insurance from sprint. i think samsung has a warranty on the phone too, not sure. without the camera button functioning you cannot access the download mode to do sprint updates unless there's another way. sdx ppl?
     
  3. kingp

    kingp Well-Known Member
    Rank:
    None
    Points:
    48
    Posts:
    162
    Joined:
    Feb 19, 2010

    Feb 19, 2010
    162
    11
    48
    IT Systems Consultant
    Murfreesboro, TN
    You've got to get the Camera button issue resolved. It's most likely a software issue. Do a factory data reset first (should be in your phone settings) and see if that clears it up.
     
  4. htcman724

    htcman724 Android Enthusiast
    Rank:
    None
    Points:
    73
    Posts:
    337
    Joined:
    Mar 11, 2010

    Mar 11, 2010
    337
    86
    73
    pittsburgh
    ok there was another person that was having problems with this,first off does the button do anything or like the other guys does it do the function of other buttons?if it's the latter just take it back to sprint now a hard reset will do nothing if its just the button does nothing then i would try it.
     
  5. itsall4tay

    itsall4tay Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    12
    Joined:
    Dec 10, 2009

    Dec 10, 2009
    12
    0
    15
    It was dropped. Then broken so no warranty. Looking for an alternate method to enter download mode.
     
  6. Stoney62

    Stoney62 Android Enthusiast
    Rank:
    None
    Points:
    68
    Posts:
    512
    Joined:
    Nov 8, 2009

    Nov 8, 2009
    512
    38
    68
    No insurance? You're screwed.
     
  7. duratime

    duratime Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    454
    Joined:
    Mar 2, 2010

    Mar 2, 2010
    454
    44
    43
    Cali
    Has the button fallen out? Can you get to the contacts? If you do get it into download mode, make sure to install a recovery console from SDX, that way you can download from you SD card in the future (assuming you volume down, talk and end work).
     
    itsall4tay likes this.
  8. itsall4tay

    itsall4tay Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    12
    Joined:
    Dec 10, 2009

    Dec 10, 2009
    12
    0
    15
    Is there an alternate method to install the recovery console. Or anything of that nature.
    I am a risk taker and I follow directions well.
     
  9. zcarman

    zcarman Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    342
    Joined:
    Feb 19, 2010

    Feb 19, 2010
    342
    46
    43
    IT Support, Testing, Product Development
    Everett, WA
    Just go to a Sprint store... All the phones are still under warranty as it is within 1 year of purchase. Be straight up with them, let them know even a crappy referb is fine. If they won't take care of you call phone support or send an email. Ask for a referb as you want to update, but the camera button is broken and you can't.

    Should be pretty straight up.
     
  10. madmaxmarchhare

    Rank:
    None
    Points:
    15
    Posts:
    27
    Joined:
    Jan 25, 2010

    Jan 25, 2010
    27
    0
    15
    I did take it, but it appears that the "all phones.. one year" thing doesn't exist here?
     
  11. Stoney62

    Stoney62 Android Enthusiast
    Rank:
    None
    Points:
    68
    Posts:
    512
    Joined:
    Nov 8, 2009

    Nov 8, 2009
    512
    38
    68
    Probably the wrong kind of "Sprint" store. If you take it to a kiosk in the mall, that's not a Sprint store. You need to make sure its an actual Sprint Store-- call before going, they'll tell you.
     
  12. Warlock

    Warlock Member
    Rank:
    None
    Points:
    36
    Posts:
    68
    Joined:
    Nov 3, 2009

    Nov 3, 2009
    68
    2
    36
    You also might look for a sprint repair center in your area. They could at least try to fix it and not void any warranty.
     
  13. chibucks

    chibucks Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    412
    Joined:
    Nov 3, 2009

    Nov 3, 2009
    412
    48
    43
    i believe you can, you'll have to use flash_image/bmlwrite the recovery.rfs...
     
    itsall4tay likes this.
  14. itsall4tay

    itsall4tay Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    12
    Joined:
    Dec 10, 2009

    Dec 10, 2009
    12
    0
    15
    Can you elaborate on how to flash image and how to bmlwrite the the recovery.rfs. It sounds very promising.
     

Samsung Moment

The Samsung Moment was one of the first Android Phones with a slideout keyboard.

Share This Page

Loading...