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Camera Issue

Discussion in 'Android Devices' started by 03jeep, Dec 21, 2011.

  1. 03jeep

    03jeep Lurker
    Thread Starter

    I am new to the Android phones(traded a Blackberry) and I really am enjoying it so far except for the Camera. I have only had the phone a couple weeks and the camera stopped working. When I turn it on it is black and then it flashes between black and what I would be taking a picture of. And, the video camera just freezes up and doesnt do anything. Has anyone had any experience with any camera issues? Thanks DJ

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  2. bamaduc

    bamaduc Member

    I had a similar issue on my galaxy tab. Used tb to wipe data and remove app, then found a camera app over at xda that I downloaded and installed and I haven't had any problems since. Hope this helps.
  3. 03jeep

    03jeep Lurker
    Thread Starter

    Thanks for the reply, but I have no idea what tb or xda are? Sorry, I'm new to all this and not really familiar with all the terms yet. DJ
  4. bamaduc

    bamaduc Member

  5. chevanlol360

    chevanlol360 Android Expert

    do a hard reset
    How to do a hard reset on the Boost Mobile/Sprint Samsung Transform Ultra. - YouTube
  6. j61101

    j61101 Well-Known Member

    is that your video that you posted?
  7. chevanlol360

    chevanlol360 Android Expert

    yes its mine
  8. kolosus

    kolosus Android Expert

    At this point I'd like to add that if the hard reset solves the problem then fine but if it doesn't then you need to get in touch with Samsung and ask them to fix the problem. This is just too much on a piece of hardware less than one year old!

    Samsung: 888 987 4357.

    They'll give you an RMA number and email you a UPS return slip. Package the phone affix the label, mail it back, they solve it, mail it back to you. Turn around time will be about a week. If you have a secondary boost phone, or the original Blackberry still handy you can use that phone while your current phone is in transit, if being without a phone is not an option.

    Good luck.
  9. 03jeep

    03jeep Lurker
    Thread Starter

    Thanks for all the help. I tried the hard reset and it still doesn't work. I have only had it for a couple weeks so i'm just going to return it to Best Buy tomorrow and get another. Thanks DJ
  10. j61101

    j61101 Well-Known Member

    Where did you get that clock widget/ what is it called? I've wanted it since i saw it on other non samsung phones

Samsung Transform Ultra Forum

The Samsung Transform Ultra release date was October 2011. Features and Specs include a 3.5" inch screen, 3MP camera, 128GB RAM, Snapdragon S2 processor, and 1500mAh battery.

October 2011
Release Date

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