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Support camera issue

Discussion in 'Android Devices' started by leoking95, Apr 27, 2012.

  1. leoking95

    leoking95 Lurker
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    I have a HTC desire Hd, and a couple of months ago my camera stopped working, it would load up and have the buttons on the bottom but just a black screen. I sent it off and got it repaired through orange. But now it doesnt even load up, i click on it. the screen goes black then it quits back to my home screen? 3rd party camera apps dont work either, just says it can't find the camera? help please?
     

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  2. Rush

    Rush {<>}~{<>}
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    Jan 31, 2011
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    You should call your service provider and explain to them whats going on. If I were you, I would send back that phone for a replacement.
     
  3. Sails

    Sails Guest
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    Have you tried navigating to settings, applications then find the camera app and click on the clear data option. This might help, you could backup your data and do a factory reset. Seems to be a software issue and not hardware failure. Phone manufacturers usually start by flashing the phone with the latest firmware to see if that resolves the issue.
     

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