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Support camera not working

Discussion in 'Android Devices' started by jamr1955, Apr 17, 2013.

  1. jamr1955

    jamr1955 Lurker
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    Yes i just recently bought a motorola motoluxe and the camera stopped working.
    It says the appication camera (process com.android.camera) has stopped unexpectedly. Please try again. Forse close. Please if there is anyone out there that can help me.:(
     

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  2. SiempreTuna

    SiempreTuna Android Expert
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    I take it you tried shutting the phone down and re-starting?

    If that didn't work, might be worth checking if you have adequate internal storage free.

    Failing that, check that some guru on here hasn't come up with a smart idea. In the unlikely event they haven't, you could try backing up your data (contacts, calendar entries etc) and doing a factory reset.

    If none of these options work, you should either return the phone or get it repaired (after backing up and doing a factory reset to clear your private data).

    If you're in europe and you've had the phone less than 14 days, I'd skip all the faffing about, go directly to option 4 and get the phone replaced with a new one.
     

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