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Camera stopped working

Discussion in 'Android Help' started by addermc, Dec 24, 2019.

  1. addermc

    addermc Member
    Thread Starter

    On my ZTE Max phone my camera want take pictures,it makes the sound and flash like normal but thats it. In settings the disable is light grey as if been activated. But if pushed again to reactivate does nothing. Any ideas for this? Use it to record inventory and receipts so use it Alot. Thanks
     


  2. svim

    svim Extreme Android User

    Restart your phone and see if the Camera app is still Disabled in the Settings >> Apps menu.
    If it is and you still can't Enable it, try restarting your phone into its Safe Mode.
    https://devicehelp.boostmobile.com/scenario/Max_XL/Boost_Mobile/en/Activate_Safe_Mode
    If the camera app is working normally again while in Safe Mode that indicates there's some app you've installed that creating this odd conflict. Can you think of anything you installed around the same time the Camera app stopped working?

    Another thing to try is to wipe the system cache partition on your phone. The system cache is different and separate from app caches, and it's not something accessible through the Settings menu, you need to restart your phone into its Recovery Mode:
    https://www.hardreset.info/devices/zte/zte-boost-max/recovery-mode/
    Once in Recovery Mode you'll be in text-only user interface so use the indicated buttons to navigate through the various options and select 'wipe cache partition'. They system cache doesn't contain anything vital nor does it have anything to do with your saved files so it won't adversely affect anything. But it's worth trying in the event something like a corrupt file in the system cache is preventing the camera app from functioning.

    A last resort option is to do a Factory Reset but be sure to do a full back up of your data and files. Or a less destructive, workaround solution would be to install a third-party camera app and use that instead. I highly recommend 'Open Camera'. Be sure to delve into the app's Settings menu after you install it to take advantage of its very expansive feature set options.
    https://play.google.com/store/apps/details?id=net.sourceforge.opencamera&hl=en_US
     
    MrJavi, Billtunew and MoodyBlues like this.
  3. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    In addition to @svim's excellent advice, I'd like to suggest the camera app I've been using for years, A Better Camera Unlocked.

    Mine is the paid version, but you can try the free version if you don't mind ads. I don't know how its features differ from paid, but that really doesn't matter right now. Finding out if your camera works does!
     
    MrJavi and Billtunew like this.
  4. addermc

    addermc Member
    Thread Starter

    Sorry took so long to respond. Phone started taking long time to do.. well Everything, so I did a hard reset and it helped some,but not the camera. Other day screen flashed and after that takes extremely long time to access internet or any apps,Cleared apps cache,then cleared device Caches, did Another factory reset this time camera at least does screenshot now,but that's it, Thanks
     
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