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Support Can´t See USB Mouse on Screen

Discussion in 'Android Devices' started by SunMad30, Dec 19, 2015.

  1. SunMad30

    SunMad30 Well-Known Member
    Thread Starter

    Hi All,
    My friend still can´t unlock Samsung Galaxy S4 with broken screen because the mouse is not recognized by the otg adapter, nor the television (Emerson). He has a USB mouse and it works fine when he plug it into his laptop, just not the adapter and television, and that’s the only way he can unlock the phone to retrieve data. Any suggestions? Thanks in advance. :)
     

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  2. AZgl1500

    AZgl1500 Extreme Android User

    the screen has to be Unlocked, BEFORE the USB adapter will work.

    have him take the phone to a service center and get the display replaced.

    I asked about my S4 and they told me ~ $200 will fix it.
    and no data is lost.
     
  3. bcrichster

    bcrichster ROMinator
    Moderator

    $200 fix?! [emoji33] That's about the cost of a new one! [emoji23]
     
  4. mikedt

    mikedt 你好

    Not so much of the cost of the phone IMO, that's only money, how much is your data worth, and what is the cost if it's lost forever? A Samsung S4 can easily be replaced, once in a lifetime photos, etc. can't.

    Backup...backup...backup! :thumbsupdroid:
     
    svim likes this.
  5. bcrichster

    bcrichster ROMinator
    Moderator

    Hmm.. Good point, but I'm cheap and try to back everything up to other memory devices and clouds too when feasible. Samsung is already overpriced like aapl so I'd be more likely to throw my hands up but I was freaking out one time last yr when my phone fell a cpl stories down some red iron.. I ended up cutting a hole in the wall of an executive's office to get it back. And get it back I DID, Lol! Point was, all my pics were on that phone and I was in a panicked.. Got lucky, really. So understandable, I just get mad when ppl get slapped upside their head by businesses and stuff.
     
    mikedt likes this.
  6. mikedt

    mikedt 你好

    That's why there's things like DriveSavers, who can charge $1000 or whatever to retrieve data from a damaged $10 USB stick.
     
    bcrichster likes this.
  7. SunMad30

    SunMad30 Well-Known Member
    Thread Starter

    Oh, so there is no way for the mouse to work because he obviously has no way on unlocking the phones display since it is broken? If the screen needs to be unlocked before he can see the mouse pointer, right?
     
  8. Gendo420

    Gendo420 Android Enthusiast

    Do you have USB debugging turned on? If you do you might be able to use adb pull to retrieve files possibly via recovery since things like your volume buttons work
     
    SunMad30 and bcrichster like this.
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